Penn Station East Coast Subs

I ordered a sub. It was absolutely drenched in sauce. It was so soaked, it was as if they had it sitting a bowl of sauce just soaking. The bottom of the bread was just falling apart. If I would have eaten inside of the store, I would have requested a refund. It was so disgusting, I could hardly eat it. I ordered delivery because I'm at work. HOWEVER, my driver was there before it was finished being made, and I'm only 1.5 miles away. It had nothing to do with any waiting time. I wanted to give this location a second try because other locations are typically fantastic. This store failed again. My first time was shortly after the store opened and it was not good. But since they apparently have new management, I figured let’s try again. NOPE. Will not be back. Which is so unfortunate because

I love the food here and the fries are the best in town. However, it takes a long time for the sandwiches to be made. Even if I order online, it’s 10-15 minutes past the time they say it will be done on most occasions. They could improve on the time it takes to get orders ready. Other than that, I visit here regularly and will continue to come back!

I saw the sign that management had changed and so I decided to give it another try. The 7.99 deal was perfect for lunch (fries and sandwich paired together prided a good value). Noah did a great job making my sandwich and was very nice. Glad I gave it a second shot because when it opened man was it rough.

Nice new place, good customer service, and food. I got the cheese steak, fries and lemonade. The fries were over cooked but other than that it was good! I’ll be back (Update: after going multiple times the fries were still nasty and the portions are mostly bread.)

Super clean and friendly staff. Christy was awesome. Would recommend going. This was my first time here and will come back