Penn Station East Coast Subs

I have worked with Penn Station for years and have always loved their food. Recently we had a tournament in Knoxville and ordered catering for the kids and parents and it was a huge hit. Everyone was excited about GOOD FOOD and the experience was great. The food was perfect, on-time and just as we ordered. Thank you Penn Station!

Im just like, really disappointed. It was a long day, I came in hungry, got 2 sandwiches and a thing of fries. For starters, my BLT was missing the T. No tomato. I dont even know how its possible to forget a topping where the topping is in the name… and theirs only 3. My second sub a chicken parm, was both cut significantly shorter than the BLT (both regular size) and i almost did feel shorted on the meat portion. Not to mention I had the pleasure of biting into the texture of half-melted cheese and what seemed like half heated meat. Oh by the way, those two medium subs and a large fry was over 30 dollars bruh. And the worst part is I was so hungry I just accepted my fate and ate my sub with many complaints. With all that being said, maybe it was just a bad night to go to penn station, but

First time coming here, didn't like it over firehouse subs. The chicken parm was bland, no flavor at all. The cheese steak was decent but such small amounts of meat and toppings for the price. Fries were good.

They only had 2 people working so the service was really slow. The sandwiches were mediocre at best. The fries are really good though, they taste exactly like Five Guys fries. The place just feels dirty. It's dark, the floors are sticky, and the tables and chairs are really wobbly. I wouldn't go here again.

I'm sorry but this has to be one of the worst ran establishments in our area. I have attempted to eat here more than once and my order has been wrong each time. I ordered delivery and got the chicken teriyaki on multigrain and twice now it was made with white bread. It clearly specified multi grain on the ticket both times. I called the first time and they just said oh sorry we're out of multi grain! Didn't even offer to replace the meal. Ordered take out another night, got the sandwich home, again white bread. Called today to give it one last go and even told the guy about my prior 2 bread mishaps... he said no problem I'll take care of it personally. As soon as I asked for multi grain during my order he cut me off and said they were out of it.... again.. If the bread is that popular why