Penn Station East Coast Subs

Totally Awesome experience with Penn Station, and Tom, who should be manager soon. The atmosphere was relaxed and inviting. The people were friendly and in a good mood, especially Tom who should be manager soon. He works hard to make everyone feel right at home, and to make sure everything is ok, and asking if we needed anything several times. I also appreciate the fact that he brought out our food when it was ready, and did not make us all wait for all the meals at the same time. I would rather have our meals fresh, and hot straight off the grill, and right out of the fryer. We had some buy one get one free coupons we used, and Tom happily took them, and talked to us as if we were family. He did the same for everyone in the restaurant, so Tom has a really big family!!! Two Thumbs up Br

First time.. the subs were very yummy.. the service was excellent and fast… cheesesteak and classic Italian is what we had along with some of the best fresh cut fries I’ve ever eaten!! They were perfectly cooked and crispy 😋 Would definitely go back to this or any other location to try some other flavor subs and to get more fries!!

First impression was off, the manager had a friend in store and there ride outside with a screaming crying child to the point it got my attention. We walk in and no joke the manager Noah tells us he's closing up at 926 on a Saturday evening 😳 and when asked if he could make our food proceeds to tell us " naw I don't feel like doing all that" and gestures with hands and points to the grill and says I'm closing up". For one my husband ran this store for YEARS and isn't no way Jeff would have dealt with rude nonsense. I read the previous posts and can tell what customer had interactions with Noah that pulls him away from his personal life that can be seen in video JEFF 12/27/2025@ 926 PM you will see your good paid employees " hard at work doing absolutely nothing but slouchingnon equipment t

This restaurant was absolutely filthy. The women's restroom was out of order. And my daughter pulled a hair out of her mouth after taking a bite of her sub. We love Penn Station, but we will not go back to this one.

Not a review person, but was blown away with service today and felt the need to reflect on it. Tom’s customer service was unbelievable. My wife and I are frequent visitors here, and have never seen Tom before but he was very polite, direct, and helpful. Saw a previous review saying he should be manager soon, and I’m not certain if he is this locations manager, but he is someone who should be a face for Penn Station. Very very respectful person. Tom, thank you for the wonderful experience, sandwiches, and fries!!