Pei Wei Asian Kitchen
Gilbert, AZ · Chinese restaurant
- Address
- Pei Wei Asian Kitchen, 1084 S Gilbert Rd Suite 601, Gilbert, AZ 85296
- Phone
- (480) 926-9749
- Website
- www.peiwei.com/arizona/9-gilbert
- Status
- Closed · Opens 11 AM
Pei Wei Asian Kitchen is a restaurant located in Gilbert, AZ. It is one of 476 restaurants listed in Gilbert. Its 3.9-star rating is slightly below the Gilbert city average of 4.3 stars. There are 10 photos associated with this location.
About Pei Wei Asian Kitchen
Pei Wei Asian Kitchen in Gilbert, located at 1084 S Gilbert is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of... More
Hours
| Saturday | 11 AM–9 PM |
Customer Reviews
My food was great.as my daughter was eating a net flew in her food she was so hungry too so I went to the front and showed the lady she ask were is the net I showed her she goes oh so what do u want me to to do I said we're is the manager she goes I'm the manager. I'm like you are the manager and talking like that not even saying oh I'm sorry can I get something else for you or something. She says I can't get you more chit but I can give u more fried rice . So she picks the net out and gave me more rice with the same other rice and chicken that was mixed up with the net.. my daughter goes I'm not eating that. So I waited my money my order came up to 40 something dollars.. And this was my first time coming here. And my last I just couldn't believe it.
I recently had an unfortunate and disturbing encounter at the restaurant yesterday . While I was there, I noticed that the cashier, who was responsible for handling money and serving food, did not wash her hands after using the restroom, even though the door was left open and I could clearly see what was happening. Concerned for the hygiene and safety of the food, I brought this issue to the manager's attention, she was very kind and understanding, and promised to address the matter with the cashier. However, as I was leaving, the cashier made an inappropriate and offensive comment, calling me a "snitch" in a sarcastic tone. This experience left me feeling deeply insulted and disrespected, and I believe that this kind of behavior is unacceptable in a customer service setting.
Great service and quick with the food to tables. The chicken pad thai was horrible with an overpowering taste of vinegar. Couldn't taste the peanuts, chicken or anything besides vinegar, and my wife 100% agreeded. First time in many years I asked for something else. Staff kind and asked what I wanted instead. My replacement spicy drunken noodles were very good and tasty with fresh thai basil.
We like this location, customer service is good. The food we got this time so far have been good. We signed up on their email and got the buy one get one promo.
Their new menu item the firecracker shrimp is amazing! It's my new go-to favorite, Great work celebrity chef Jet Tila ;-)
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.