Peet's Coffee

This place is very inconsistent. I never know how my drink is going to end up like. The new immunity glow drink tastes bad too. Today, I ordered a matcha latte with extra matcha and what I got was iced milk. I paid for the extra matcha…. Will be deleting my app. It’s frustrating because this place is so conveniently located, but I won’t be going back.

I came as mystery shopper to evaluate service and place. All good except one coffee maker on a busy Sunday day. Also, my request was very simple: double espresso. I saw her letting my sticker for order placed on the printer and people that came after having their drinks. 15 minutes for an espresso?! I think you should do better. Just adding a helper for this guy dedicated on busy days.

Encinitas, CA. Dang, this Peet’s is the best Peet’s I’ve ever been to. Excellent service, great latte, super vibe (jazz in the background, remote work, meet-ups), and even coffee art. In a mug. I’m blown away. Heretofore I’ve not been impressed with Peet’s, perhaps because I visited locations where patrons trashed the place (in a mall; near a park; in a hotel). But this Peet’s is in a class of its own.

I visit occasionally…how come the baristas uniformly don’t announce your name when your coffee is ready? (or mumble it so low that it is inaudible). I always have to go up and ask which drink is mine among the sea of multiple cups on the counter. This is basic and poor customer service. I do think they make the best lattes and cappuccinos when compared to other large chains (for example “Charbucks”, which I won’t step foot into, noted for their burnt-bean harsh brewed coffee that needs to be decanted before consumption, and the lack of enough espresso in their lattes/cappuccinos. I generally get coffee to go at this Peet’s as I don’t care for the atmosphere inside—it has very dark walls, harsh glarey spotlights aimed directly down at many of the tables, and an ugly, gray, dirty stained con

Spacious interior at this Peet’s and I love their Dark Roast Espresso and Heavy Cream! So hard to find those two items at the dance coffee shop (especially in the SD area). Fast, Friendly Baristas that know how to make Americano correct with the cream top! 👏 Quiet place to work or relax. Small, tight, shared parking lot in a small strip mall. Definitely stop in for delicious coffee, other drinks, and yummy food options.