Papa Murphy's | Take 'N' Bake Pizza

We encountered a few problems while we were at Papa Murphy’s today. 1) our order was passed up (during preparation) and the order placed after ours (both placed in store) was prepared prior to ours. They finished that other order, before they even started ours!! 2) a young man came in to pick up an order that was being worked on. The employee who was preparing this young man’s order used the same gloves to work the cash register (touching the screen etc), then went right back to making his pizza. Very unsanitary. He asked for them to re-make the pizza, which they did. That delayed things further for my order. 3) they were apologetic for the delay in my order, after I asked them why my order was being prepared AFTER the order that was placed after mine, in store. They did not, however, off

The pizza is missing toppings on more than half of the pizza. Very disappointing, I keep giving them another chance, and they don't earn it! The service is just okay. The pizza this time was very disappointing.Is it because I didn't give them an additional tip at checkout? What am I tipping you for doing your job???? Because you didn't do it very well! I'm sending pictures of the Pizza missing toppings on half of the slices. Why am I paying twenty three dollars for this pizza. Honestly you get more toppings on a frozen pizza for a third of the price! From now on I will just stick with my frozen pizza.

Placed an order for pizza on Saturday and received a pickup time of 6:56pm. Arrived at 6:59pm and the doors were locked. While the Manager did bring out my food after a quick call, the issue was that he choose to end the interaction on a negative note by complaining about my order and scolding me for not being on time. If this place wants to promptly close they might want to not allow the system to give out pickup times 4 min before closing, i would have gladly came sooner. Also, who would expect a pizza place to close at 7pm on a Saturday during a packers/bears game.

This past Saturday I made an on-line order which included soda with my food purchase. Upon arrival at the store to pick up my on-line order, I was informed this location hasn't sold soda in over a year. I asked how to get my money back from an item I didn't receive and was told to talk to the manager on Monday. I've called two days in a row and haven't been helped yet. How do I get my money back for the soda I never received? The pizza was very good for the record * I received a call from the store manager and she was able to refund my money. Much appreciated!

For the second time in 2 months - pizza sticks horribly to the tray. And somehow this company has invented a crust that can be both burnt and doughy at the same time. Not interested in finding out if 3 is a charm. Done with Papa Murphy’s.