Papa Johns Pizza

Placed a carry out order and went to pick it up and it still wasn’t done. Over an hour from when placing the order. There was a lot of people waiting and no one at the counter helping. The worker finally came over to ask for my name after standing there for 10-15mins. Said that they are getting multiple orders and my order probably wasn’t done yet. I told her that the app said it was done and she said no it probabaly isn’t because the system isn’t correct. Workers are rude and frantic. Need a better system. Go to a different pizza place

I set an online order for delivery at 7:30. It's been over an hour and it's still not here. This is not the first time it has happened either. Everytime I order delivery , it's always up to an hour late. I love the pizza. But not the wait time. If you order delivery, don't expect it to come on time. Update: it has now been over an hour and a half. And it's still not here

2/22/25 we ordered a pizza pepperoni with half mushroom and pepperoni! ,who ever made it is incapable,they should not be alone, papa John's in Wilmington has went down hill, it won't be long hopefully they will be out, and the people that work there will be unemployed, quality is not their thing!

Always the same gentleman working when I go around lunch time. Never disappointed with the quality or the customer service.

It had been awhile since I ordered from Papa John’s. Not the quality of pizza that I remember from the past. Ordered extra cheese as well as other toppings, and barely had a single order of cheese. Skimpy on the other toppings as well. Very disappointed. Will try elsewhere from now on.