Papa Johns Pizza

I REALLY hate to write this but I gotta. The Wetumpka Papa John’s was once my favorite pizza restaurant (I stopped ordering weekly pizza from any other pizza spots not long after Papa John’s got established & running smoothly). Slowly but surely the quality of the food has gone downhill substantially It started with not receiving the extra toppings & cheese we were paying for (imho there should be more of the extra toppings than the standard toppings, several pieces won’t have even one piece). Also, now it’s a toss up on how the pizza sauce comes now, sometimes it’s tasty sometimes it’s bland, sometimes heavy/ sometimes scant (regardless of how thick you requested). The last straw was last night’s order, there is at least 1/3 of the sauce, cheese & toppings missing from the entire outer pe

This evening around 4:40 we visited the Wetumpka location with intent to order a small pizza. After a few minutes of being ignored, we left and will not return. There was a tall female (working the front?) with a look of being overwhelmed and a shorter female (working the dough) with tattoos that gave the taller one a look of disgust when we came in. It appears that they were busy, but also not happy to be there. Both of them noticed us and when the shorter one did, she had a look of disgust for whatever reason. We took that as our queue to leave. Why would we want to eat from a place that has attitudes like that? We weren't acknowledged and it appeared that having an order taken would not be any time soon. We will not be back to this establishment.

If I wanted to use door dash I would have ordered on door dash app! I don't appreciate them using a 3rd party when dealing with food! It has been almost an hour since I placed my order at 415 on a Wednesday, it's currently 5:10 and still no pizza! I live 7 miles if that from the establishment! I will never use this place again! Walmart pizza is just as good!

Hands down the best location in the tricounty area for pizza! Even when busy, the food is delicious and worth the wait. The store is always clean, the staff is always kind and the pizza is SIMPLY fantastic!

I’m sure the food is good, the reason for the two stars is for the one in Wetumpka. Being a contract driver for DoorDash, I needed to use the restroom and was told I couldn’t. So I unassigned myself from the delivery and will decline all orders from them from now on. Being in my sixties, when it’s time, it’s time.