Papa Johns Pizza

This Papa John's is in a convenient location for our family, but unfortunately this one doesn't accept all of the coupons in the app like other stores in Wichita. Today when picking up (approximately 10 minutes past when the pizza should be ready) I pulled through the drive through to find out that it would be another 30 minutes to receive my order. That's pretty rough.

Ordered by phone. Told 20 minutes. Waited one hour because they forgot to put cheese on the pizza. Then they said that they got a call and couldn't release my pizza even though it was already charged to my card. I became upset, asked if was calling me a thief. He apologized and gave me the pizza. I have never had such horrible service ever. Everyone customer in there was mad and every employee confused. Don't waste your money.

This was a terrible experience. It took longer to pay for my order than for it to be made. 20mins after handing me my pizza I finally got my card back to be told the person ringing up the order was new, he hit a wrong button, but they saved be a little over a $1! What, at the expense of cold food and me being late... To top it off the pizza was mediocre and the breadstick were to hard to eat. Would not recommend.

As busy as they were, everyone was greeted and treated with compassion and concern.

Asked if they can make a thin crust personal pan pizza and was told rudely they only do thin crust in large pizza only. After I tryed to pay for a personal pan cheese pizza and the cashier couldn't even look in my eye to tell me I have to pay over there. I mean if you hate your job that much there is plenty of jobs elsewhere. Don't have to take it out on the customer.