Papa Johns Pizza

I have made this my go to pizza place. Every pizza I have had is absolutely delicious. I order delivery and it is always fresh, hot & fast. They utilize door dash for delivery which I’m not particularly fond of. Had a horrible experience with a door dash named Miguel. He “delivered” to wrong address & proceeded to argue he hadn’t. Papa John’s made good on it immediately & the 2nd door dash driver was awesome. Tonight I ordered & saw Miguel was going to be the delivery person. I called my Papa John’s & said I do NOT want him delivering. They fixed that quickly. Excellent staff, excellent service, excellent food!

No love here for my small gluten-free pizza from Papa Johns! Cheese placement was off and whoever cut it into slices could use some more training! Plus, both my pizza and a large thin crust for the fam were not the crispy, crunchy crust we’ve enjoyed in the past. The crusts were tasteless and just undercooked. Usually have good experiences … not this time!

I absolutely refuse to order from this store ever again, I ordered two pizzas and it said it went through on my bank account but had an error on the site. When I called to address the situation the General manager was rude, degrading and talked to me like I was an idiot. Then when i complained to corporate the said someone would call me in 48 hours and guess who was the one to call me but the same person who degraded me and talked to me like i was stupid and guess what she did it yet again when she called to inquire about the complaint she talked to me like I was stupid and in a degrading way. Never EVER will I ever order from here again. Go to Kansas City, Ks store in state they are absolutely amazing!!!

Half of my pizza was totally burnt, I called to let them know knowing that I asked for a well done pizza. The manager had the audacity to tell me that’s how well done is knowing that I order Papa Jones from several cities and states and I never had this mess. Everything taste weird in this pizza. Save your money and go to a different location these people have the worse customer service I’ve ever had

Unfortunately this Papa John’s is horrible. Third try for us, and third time our pizza has been cold by arrival, this one after 2 hours of waiting. Currently heating the oven so I can warm it up a little. Purchase from Pizza Hut or dominoes if you can... or do store bought. Any of those options will be better than this.