Papa Johns Pizza

Three trips and still can’t a pizza right. First time I get home and the pizza is drowning in sauce when I ordered LIGHT SAUCE. they offer another pizza I go pick up get home and open it. Pizza is the WRONG pizza. Not even close to what I ordered. I call back and explain they offer refund or to get another pizza. So I go back a THIRD TIME. And open the pizza in front of them. EVEN MORE SAUCE THAN THE FIRST TIME. “That’s still too much sauce?” HOW HARD IS LIGHT SAUCE TO UNDERSTAND? Just give me a refund at this point. If this picture is light sauce what is normal? Dumping the bucket on it…..?

Trash. I got my delivery AFTER I directed them to the right house, twice. Half my chicken bites where not in the box. The pizza cust was so hard it was crumbling like britter glass. This place hasn't got a order right or good in months. just going straight down hill fast. Also the online app is a damn joke. Glitches like crazy, and just designed like somebody made it with dyslexia

So I got braces(woohoo🙄). Papa johns dough is typically softer than dominos (i have a preference for original crusts). The small pizza i ordered today was over proofed, meaning when baked, it fell flat. Very dissatisfied. I worked at papa John's for 6 years before so am aware of how some things go. Really upset. I love pizza.

So I ordered my three pizza's from papa John's. They all were received in a timely manner. After close inspection, one of my pizza's didn't have adequate amount of cheese. I didn't order extra cheese but it was obvious that a few spots didn't have cheese. This is the second time this happened. The first time, the manager gave me a refund. I called the store and the manager who inspected my pizza said it was fine. I have a photo of one the slices and you can clearly see that it's not cheese where it needs to be. My children got to the other half before I could get the full picture. I have contact Papa John's corporate and submitted a case for a refund. I would ask your employees to please try and pay attention and do your job to best of your ability. Stop being lazy.

When I questioned about the price they quickly corrected the mistake and was very friendly/professional. I had a call In carryout order and they did a great job having it straight out of the oven and ready for us when we arrived. Even with all they had going on with a huge delivery their customers come first and was greeted with a smile. They delivery guys in the big truck was awesome as well! Good job papa John's employees from near and far as well keep up the good work