Panera Bread

I usually visit Panera at Ramsey because is in the middle of the route between my work and house. I never disappointed with my choices. Fast and good service. I love the pick-two option that gives me to choose between salad, sandwiches or soups. I love the Harvest salad and pesto chicken sandwich with a dipper.

Ordered in store on self assist kiosk. After long wait with my name displayed on the customer facing screen, several employees and finally the manager said they couldn’t see my name on their side of the display. Manager reentered my order and promised to expedite and give me my order. She did neither. When the order finally arrived it was missing an item which I was told they didn’t have.

Very disappointing visit today. I am not a frequent visitor to Panera, however, today was out shopping at Tice's Corner with a friend so we decided to go in for lunch. Ordered a half sandwich/salad combination. Was with a friend and ordered right after her. While her meal was ready quickly (she ordered the same), mine was not coming out. After 15 minutes I went up to the food prep counter. They claimed my Light up disc thing's battery was dead and had been calling my name for awhile. Both my friend and I sitting close to this area in a semi-filled room, never heard my name and they made no effort to walk the room to find me. Then when I received my meal, my salad volume was less than her and when I opened the sandwich I had a chicken piece the size of my thumb and half that for ano

Skimpiest portions for any panera location I have ever been to. Literally two pieces of sliced turkey and a piece of bacon. Come on. The bread is stale. If you weren’t so stingy on the food it wouldn’t go bad before someone eats it.

Food quality is 5/5. Kids Mac n cheese is 7.69$ and regular size is 10$ but the quantity is close to kids size Mac n cheese. Otherwise all our food was served at right temperature and delicious.