Panera Bread

Ordered 3 cups for the same pickup time. There was 1 cup on the counter even though all 3 were marked completed. The iced coffee is just as bad as the Groton Panera. The iced tea is darker than the iced coffee. The product is very weak and lacking flavor. I thought Panera's claim to fame was supposed to be consistency. Our store in MA almost always has great iced coffee but I have yet to get a good cup at the Groton or Waterford stores. Looking at the staff I suspect they are managed by the same people. It's really not difficult to make good iced coffee.

I had a fantastic experience at Panera Bread in New London, Connecticut! The food was fresh, flavorful, and served quickly—even during the lunch rush. The restaurant was clean and welcoming, with a relaxing atmosphere that made it easy to sit and enjoy my meal. The staff were kind, attentive, and truly cared about providing great service. From the warm bread to the perfectly brewed tea, everything hit the spot. Whether you’re grabbing something to go or sitting down for a quiet meal, this location does it right. Highly recommend! Warm regards, Dennis Schleicher YouTuber with over 90K subscribers and content creator on Instagram

App is fairly easy to navigate. Really wish they had gluten free bread options bagels wraps sliced breads etc .. kinda really sucks! Consider adding to your menu. They offer specific parking Spot for curbside or online order picks ups. They are located right by Ulta. Across from Target. Ample parking.

I have ordered here 4 times, 4 times, from the Panera app and they have messed up my order every single time! Absolutely ridiculous! From forgetting items to not following the customizations! I even call to make sure they receive it and to not forget anything. I contact my delivery driver to have them help me as well. This is the last time that I will be ordering from this location. You lost a customer.

I came a couple of days after a snowstorm and the handicap part, not the ramp has snow, ice. It's a hazard. Told the manager, and he said. We are just the tenant, and I think it was meant for you to come up the ramp. So, walk around my car disabled, with ice and possibly fall because it's hard for me to walk up a slant. Not everyone disabled is in a wheelchair. Absolutely no care for the disabled at all. No help at all. Like I bothered him with my concern. They have snow shovels right when you come in the door, but like he said not his responsibility. Who's is it then? What i's like coming here to get a coffee. You arrive and use a kiosk. Then you grab your cup but no lid. Then you have to walk down to the soda area where you find no lids. You wait to ask for a lid. Then you go to put h