Panera Bread

Sad to see what you have done with my favorite sandwich size. You find it necessary to shrink your sandwich sizes down while raising your prices, it tells me what you think of me as a customer. I’ve been coming here for years and I’ve seen how you have tried to make more money, save money which I see to be necessary, but you’re really scraping the bottom of the barrel now. My wife and I buy your sip club, fifty and hundred dollar gift cards on a regular basis. We always have a balance gift card in our account, but with you treating us like this I may just start looking for a new place for lunch and dinner. I don’t like not being appreciated as a customer since I consider myself to be quite loyal to your restaurant. This is the type of actions that cause your doors to close and lock because

decided to treat myself to some cheddar broccoli soup from Panera after not eating for two days and I need some sustenance of course. I get served liquid with absolutely no broccoli in this cheddar “broccoli” soup just cheese water essentially. Once I returned for a refund both the mangers at the time were incredibly rude and could only offer a refund. This cup of soup is meant to provide the consumer with 220-290 calories. What calories am I receiving from cheese water? Is this not failed advertising? This is not the first time, last time this happened was with their baked potato soup and it only happens whenever I get takeout.

I haven't been to this Panera in about a year. I ordered my usual, the mac and cheese, but honestly, it was a bit lackluster this time. I decided to try something new and went with the chicken bacon ranch sandwich on focaccia! It was really good and I’d definitely order it again. The service was decent, but the atmosphere was a bit dirty and grimy.

Ordered through DoorDash: I really enjoyed the Mexican street corn chowder soup, it was very delicious and I highly recommend it. The toasted Frontega was delicious as well however, there could have been a little more chicken on the sandwich. I felt like I was eating mostly bread and sauce. I also ordered the Greek yogurt with mixed berries parfait which was freshly made & delicious.

Got the cheddar broccoli soup from this location several times for dine in and it was fine. The one time we get the soup to go it was absolutely water with nothing in it. Upon returning to the store after driving all the way home, I was greeted with the worst service ever, the girl was just rolling her eyes and sighing while I asked for a refund, when she got her manager she was also very disrespectful and unapologetic that I had a complaint with her soup that was colored water.