Panera Bread

We have in past enjoyed the food here. For some reason the Mediterranean veggie didn't have the same good taste. May be it was an exception that day! The other sandwich in photo was ok. Tomato soup was fine.

I’ve been a loyal MyPanera (Sip Club) member for years, and I usually enjoy Panera. But what happened today at the Rolling Meadows (1321 Golf Rd) location was truly disappointing. The issue wasn’t the bagel — it was the way I was treated. The staff were extremely rude, dismissive, and unprofessional. When I asked politely for assistance, no one looked at me, no one tried to help. I went to the register and spoke to Kate, a team member, and she didn’t even look at me — just said, “There’s no one to talk to.” I later called the store and spoke with the manager, who also wasn’t kind or empathetic. Instead of apologizing or showing concern, she just repeated, “It’s our policy, it’s our rule,” and said she’d “talk to the team” but couldn’t do anything now. I was left standing there, feeling

I have the unlimited sip club subscription, so I stopped for a cup of coffee. App wouldn't give me the option for drive through so I went in. Ample parking. Store layout is nice. Usually there drink service station is by the door, at this location it was more to the back. Got my coffee ☕ and was on my way.

I was waiting for a while I. The drive through. Wondering why. Then as I pull up five people are just standing around and talking. I go back through the drive through because I wanted more dressing. They all ask each other what dressing they needed. I get handled what looks like hummus. I told him no it’s dressing. So he hands me the wrong one again. I pull over park and walk my salad and the wrong dressing in. Show the girl. She wasn’t sure what dressing it was either. Then she gets a manager named Brad. He comes over and says no actually that’s not the name of the salad. Walks away to grab the dressing rolls his eyes at the employee about me and then comes back and corrects me again about the salad. I said nothing and walked out. Very disrespectful along with unprofessional behavior. Peo

My son is sick, so go to Panera to get lunch, we order a 2 for me and a kids grilled cheese along with a soup. They all are supposed to come with bread, guess what? NO BREAD. What makes even more frustrating is that Panera isn’t cheap so we basically got scammed. At least the food was good so I didn’t give you 1 star.