Panera Bread

Food is always ready for pickup. Food is always fresh. Prices are pretty good especially with the daily coupon from the Paneras app. Combine that with discounted gift cards and Sip Club for the win. The healthiest and cheapest meal in Pottstown.

This is a brand new Panera bread location so everything is tidy and sparkling clean. Simply place your order at the counter or use the touch screen monitor that is located not far from the entrance. You can be notified when your food is ready by a beeper or a phone text. There is a variety of sandwiches, soups, breads, bagels, pizza, drinks, cookies and desserts to choose from. My daughter ordered soup in a bread bowl and I ordered a soup and sandwich, to dine-in. We also ordered a small flat bread pizza to bring home and a bear claw for dessert. When placing the order on the touch screen monitor, my daughter was impressed that the menu had allergen alert options. You place a check mark on the kind of food allergy you have and the menu will portray the ingredients of the item you are order

Had lunch there for the first time today with some family. Jocelyn was extremely helpful at the counter. Our meals were all correct and they even accommodated a gluten free request. Manager brought us our meals and came by to make sure all was okay. Even brought our little one a cookie. Best Panera I have been in for some time.

This place is pretty new but I think reviews like this will help them grow and work on the areas they need help in. I waited around 30 min in drive thru. I was okay with that but was expecting my food to be worth it, if the wait time was that long. I got home and the food you can tell was sitting before handed to me. As it was already cold. Both of my sandwich orders were made very poorly. One side had the protein while the other had no protein. You’re paying a lot to just be biting into bread. The soup had to be warmed up before eating.

The Good: restaurant is very clean and nice inside. The Bad: The food quality is disappointing. Frequently incorrect orders and sandwiches that are very messy. We have gone on multiple instances but usually have an issue. My son received a grilled cheese that was just a cold cheese slice on bread. Another time my wife received the wrong sandwich (see below) which would have disappointed whoever ordered it. It seems like the quality of Panera in general has dipped overtime, though this one still needs work despite being open nearly a year. Update November 2024: We dined inside this time. Food, service, and quality were SIGNIFICANTLY better. There seems to be a big difference between dine in and take out/drive thru. Glad to see things improving!