Panera Bread

I ordered delivery (treated myself as I never order lunch). My chicken salad was delivered without chicken. I called back, they sent a new salad. The salad they sent? Absolutely the wrong salad 🙄

I want to give a big thank you to Hansaben at Panera Bread. She was friendly, professional, and very attentive. She made the whole experience smooth and pleasant, and her kindness truly stood out. Panera Bread is lucky to have her!

Panera bread has deteriorated, the staff is not friendly and arrogant, the toilets are dirty and there is a very strong smell of urine in the women's toilet, I'm sure they haven't washed there for more than a month. Food is ok, The soup is cold, I ordered it at the table, they gave it to me in a disposable dish in a bag I there are no alients at all, Panera bread will not be the same.

We always love going to Panera!! But today's experience was not good. The portion was half what we had seen before. They charge $11 for large salad, but the portion looked like a small salad. We paid for avacado, and we had 3 small pieces of it. They were also out of french baguettes. kitchen area was dirty and messy. menu display was very messy and confusing . I see a lot of changes are needed.

the restaurant is just a complete mess, food and crumbs, other trash everywhere in the carpeted areas. Looks like it was vacuumed last in 2020, Let alone being swept. The last 2 times I’ve gone in I have been just disgusted with the lack of cleanliness in the entire establishment. Odd odor near the soda station. Employees don’t care at all. If that’s the standard the owner allows I’m afraid to eat the actual food. Pathetic!