Panera Bread

Stopped by the Panera in Kokomo and was impressed by the size of the location. It’s not surrounded by a lot of busy businesses, which makes it easy to access with a drive-thru and plenty of parking (spacious parking spots too). The store was fairly clean during my visit, and the restrooms were also well maintained. I ordered bagels and was glad they came out just right and not burnt. Staff were friendly enough, though the service wasn’t anything extraordinary. I did notice they didn’t have a self-ordering tablet available, which could have made things a little smoother. Overall, a convenient stop with solid basics handled well. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review

First time ever eating here.Friend bought us a gift card for Christmas. Use the online ordering app carryout.Very easy simple to navigate. Wasnt expecting much.I was over the top impressed with the service. Very caring staff you can tell they appreciated that I chose their restaurant. Did two of the You pick two's Wife got cup Autumn Squash soup Delicious!!!!1/2 Chicken Bacon Ranch Delicious!!!! I got the Potato soup Delicious!!!! and 1/2 Italiano Sandwich Toasted Delicious!!!!....And Chips(Kettle my favorite).They have just got theirselves two New Regular Customers. WE CAN'T WAIT TO GO BACK ....☆☆☆☆☆

I went through the drive thru and was asked if I was done ordering after every item I ordered so I cut my order short because that’s super annoying and I figured they didn’t want me to order any more if they kept asking. I ordered 2 items…instead of “that’s all for you?” in an annoyed tone, ask “what else can I get for you?” in any other tone but annoyed. I felt like I was bothering the person taking my order by ordering a bagel and soufflé.

Where is the beef on this sammich. And where is the au jus? It is just a cup 1/4 filled with onions. How are you supposed to dip into that... I asked for more actual au jus and they would just sell me a cup of French onion soup.

Twice ordered French onion soup. Twice did NOT GET THE ASIAGO CHEESE OR THE BREADCRUMBS. Twice tried to contact them to make it right. Screw Panera Bread.