Panera Bread

This is the spicy fiesta chicken sandwich online....and what i received in my takeout order. Tasted fine but would've been way better if there were fixins on the bread. OH..and the broccoli cheddar soup was runny and had hardly any broccoli (tiny crushed up pieces).

I was sick and the only thing that sounded appealing was Panera’s mac and cheese. Unfortunately, when I received my order, the mac and cheese was extremely watery and barely had any noodles—it was essentially soup. It was really disappointing, especially since this was something I was genuinely looking forward to while not feeling well. On top of that, our cookie was missing from the order. Spending nearly $50 on a meal for two people and receiving food that feels skimped and incomplete is frustrating and unacceptable. Experiences like this seriously make me reconsider dining at Panera Bread in the future.

There is a lack of support from management and it is reflecting on the staff. You were out of quite a few of the ingredients that were necessary, It was not changed online in time for me to pick up my order. The girl at the register was very off putting and actually made me uncomfortable after informing her my order was missing add one I PAID FOR. I was Dismissed to go to the back where I didn’t really know where I was going to ask the people that were preparing the food if I could get what was missing from my order. One younger girl with brown hair was very accommodating, the other girl in the back was also dismissive and was not taking any accountability for correcting the mistake or offering me a refund for the up charge I paid. I get having bad days, but this is bad enough service to w

2/3 times if you order something they won’t have the right ingredients, it was especially heinous when I ordered a Mediterranean Veggie sandwich and it had no lettuce or Cucumber so it was just onions, tomatoes, feta cheese and hummus. It didn’t ruin the sandwich but there wasn’t even a heads up when I put the order in that those ingredients were gonna be missing yet there’s no discount or anything for not having those ingredients. The staff are also pretty anti social, even when you try and be nice to them all you get is eye rolling and silence. Everyone except for one really nice person there is like that

Food was to be expected. Workers seemed inconvenienced. Tables were not bussed. Kitchen floors were littered with trash. Staff were all in the back gossiping. Worst part was the restroom. It is code entry only and would expect a clean restroom. Urinal was horrific (never appeared to be cleaned) and there was a good amount of standing urine on floor. Just lazy atmosphere and lack of management. I don’t recommend this location.