Panera Bread

Always have to pester employees to get my sip club drink. And my friend didn’t get his cookie because he was Asian getting his friend’s order. Also when I ordered a chicken bacon rancher, they gave me little to no chicken on it so it’s just bread. For $11.00!?

I think they would get more business in the morning if they didn’t spend ten minutes on each car at the drive thru window. Consistently takes at least 20 minutes to get your food in the drive-thru. DO NOT COME IF YOU DO NOT WANT TO BE LATE.

If you want a good morning/afternoon/evening, do not go to this place 🙂 If you want to make somewhere on time, do not go to this place. Genuinely such bad service. Waiting for 20 mins in drive thru for a bagel is genuinely diabolical. Additionally, their salads are extremely underpacked. Please don’t go to this location! Trust when I say the food is not worth the bad service!!! The employees genuinely do not care, and they will give you attitude….

This location has terrible service and they don’t even care. I have had more than several experiences like this but this week it happened twice. The first time, my food was never put on the shelf until an employee asked if I was waiting for something. The bag that sat there for 20 minutes AFTER the app said it was ready? Yes that is mine. Employee shoved it in my hand, no apologies what so ever. After doing the survey someone reached out and offered a pick two and bakery item. That was nice. Today I put my order in at 11:38am, app said it would be ready at 11:47am. Got an alert they were running behind. At 12:03pm the app notified me the order was ready. 12:08pm they finally called my name. Thirty minutes for a sandwich and half sandwich/half salad. I emailed them back about my experience.

The grilled cheese is delicious, much better than the popular ‘cheese specialty’ restaurant. It’s disappointing that they discontinued my favorite teriyaki chicken bowl especially after discontinuing my other favorite bowl years ago. But that’s a corporate issue. Go early to get a kitchen sink cookie because they sell out fast. I also don’t recommend the MLK store. It’s closer to us but we drive to this location due to the service and lack of selection at MLK.