Panera Bread

These sandwiches are getting to a joke size. How come they are even smaller than my fingers. Only a bite size! I can get chick filla with the same price. Everyday they are getting smaller. I have been Panera Bread's customer for around 3 years at least two meals a week. The quality and size are shrinking. Wake up!

There were multiple short black hairs in the baked potato soup. One hair could be overlooked but there were 4 hairs in the first 2 spoonfuls, so I didn’t continue to see if there would be more.

The soup was good and the customer service was good. However, I was very disappointed to receive expiring cucumbers on my salad. For the price, I expected fresh ingredients.

I received a text that my order was ready, but when I went to pick it up, there was no cup for the coffee I ordered. I asked the female staff member in front of me for a coffee cup, but she just handed me the cup without saying anything. Then, when I went to get my coffee with the cup, the coffee tank was empty. Panera's food and coffee are delicious, and the atmosphere is nice, but the service is terrible. I think Panera needs more training for their staff.

Lazy employees!! Started off like she didn't want to take my order. As I placed a order and got to the window, I asked Sumaira to add a chocolate chip cookie to my order. Right away she said we don't have any. I felt like she wasn't telling the truth. I had to pull over and park got out of my car went inside to the bakery a full display of chocolate chip cookies. I spoke with the manager on duty he was concerned about what happened. If you don't want to work stay home. 2/24/2026 at 12:12 I'll go to wegmans for now on since these employees are lazy.