Panera Bread

I have been to this Panera a few times and have always had a pretty average experience. Today, the manager Stephen went above and beyond so I'm taking the time to post my appreciation. After ordering and our food arrived, my daughter noticed her sandwich was missing. Somehow it hadn't been on the order at all, so Stephen immediately came over, took the time to make sure all was right, and that we both had a fantastic lunch. Managers that see the need and take the lead are hard to find. Awesome experience! Thanks Stephen!

this is literally a picture of their sausage, egg and cheese breakfast sandwich. A paper thin sheet of egg for $6 and when I had to go and tell the lady who fixed the sandwich that she forgot to put the sausage on my sandwich, she grabs a piece with her bare hands, and I ask her if it’s cooked because it looked raw, and cold, and she acted like I asked her to do a calculus equation and she said, of course it's cooked. I said I don’t know, you seem to have forgotten the biggest part of the sandwich so just checking... Additionally the Place is filthy dirty. And Just look at my pictures of how filthy the coffee bar is.. dust and dirt everywhere on top of the bar, cobwebs and dirt covering the sign above.. And The mirror above the pastry's is so filthy that it looked like antique mirror..

Because of Stephan’s exceptionally kind and attentive service, our visits to Panera Bread have become more than just a quick stop for a meal — they’ve turned into something we genuinely look forward to each day. Stephan goes above and beyond to make every guest feel welcomed, valued, and appreciated. His warm smile, positive attitude, and willingness to help create an atmosphere that feels inviting and comfortable.

Came here around 9:30. Wanst busy at all. Wanted to order via human interaction, but no sign of hostess as she was taking care of other things. This forced us to use the kiosk to order. Overall had a great meal, everything looked good and tasted fine. Their steak sandwich was delicious and avocado toast was good as well.

We arrived around 9:30 AM when the restaurant wasn't busy. While we initially intended to place our order with staff, the host/hostess was occupied, which led us to utilize the ordering kiosk. Despite this, the overall meal experience was great. The food was presented well, and everything tasted fine. The steak sandwich was particularly delicious, and the avocado toast was also a satisfying choice. A solid place for a good meal, even if the ordering method wasn't our first preference.