Panda Express

The girl with the glasses at the drive-through window, she always puts the box in the bag sideways, and it’s a total mess. Also, she doesn’t say “thank you” or even “here you go”. She just closes the window on you…

My wife & I had a Saturday evening fast food craving, so we stopped in to the Panda Express in St. Ann on our way to some local retail shopping. The drive-thru lane was surprisingly empty, and the line for indoor ordering had only a handful of customers who were served promptly by several staff members. The young man who took our order was very friendly & efficient, and our meals were hot & fresh (one each Fried Rice Bowl, Orange Chicken & Honey Walnut Shrimp, with additional Chicken Egg Roll & Cream Cheese Rangoon appetizers). Serving sizes were generous (we had entree leftovers for a light lunch the next day), and the food quality & flavors were very satisfying. The only knock on the food was that my Egg Roll was slightly undercooked. The indoor dining area was well lit & clean. We

Service is Terrible! 20 minutes i line before anyone even acknowledged me. Only 1 guy actually doing his job, a girl in the back just goofing around, other dude “cleaning around the food” for the whole 20 minutes I was waiting, and only having like 10 items from the whole menu. Asked how long on teriyaki chicken only to be told “30 minutes to 1 hour, since our side guy is out and we dont know how to drop any”. Gave me the left over teriyaki chicken except it was RAW!! The whole store is a joke, dont waste your time. And they dont even have ice, strawberry fanta literally turns into a waterfall when you press on the soda.

Don't come here!!! Not sure why I keep trying to see if they have gotten things worked out because they clearly never will. Why does the food look and taste like it's been sitting out for hours when it's 6:30pm. They never have the feature that's posted on the wall and when you ask if they are making it you get a dirty look met with an I don't know response. Was going to get the freshly brewed tea but oh wait the lids are shoved into the tea the top of the containers with dispensers off the front like they had no intention of brewing the product they are advertising on the menu. Do you want orange soda or sprite because don't worry the syrup is out and no one has any intention of changing them. DO NOT WASTE YOUR MONEY ON SUCH A HORRIBLY RAN ESTABLISHMENT!!!!

The food was good the people were great and kind. The drive through was ran by an automated thing, I had no idea what it got and didnt. We ended up having to fix our order with the guy at the windows. He did so willingly. We had no idea what we had ordered till talking with him.