Panda Express

Your employee with all the pins in her hat was very rude when I went in to pickup a $300 catering order. No pleasantries. No help no thank you. She threw the many heavy bags across the counter at me and made me carry all the food in one trip. She was mad that she I did not have a printed confirmation of my order with me. And did not write down my phone numbers or offer any help in how I could confirm the order. Had she asked about the text message I had received earlier telling me the order was ready I would’ve gladly shown her that. No. She was just rude. Also the food was ready before 1045 when I had ordered it for pickup at 11:30. It’ll be cold before we eat it.

I have been going to this panda for years ever since it opened. The past few year there has been a total decline in customer service. Not to be that person, but I shouldn’t be made to feel un-comfortable for even ordering my food. As soon as I walked up to the counter there was a young lady with glasses complaining about the previous people’s order. Everyone had a horrible attitude, and there was no sense of direction. The woman at the cash register Yesi was very rude to me and my boyfriend as well for no reason. The over-all morale of this place is horrible. Definitely wouldn’t recommend :/

It’s your standard Panda Express so there won’t be any surprises. The store is clean and well kept. There is no drive through and the store can get very busy with lines out the door during lunch and dinner time so plan accordingly.

Very friendly staff even though they were very busy and it was 30 min to close.

Normally, Panda Express is fast and reliable, but this location has been the worst experience so far. I waited more than 10 minutes, and most of the menu options were either unavailable or nearly empty. That means you don’t really get the meal as it should be, for example, the beef with broccoli was almost all broccoli with only one piece of meat left. When I pointed this out, the attendant (Mercedes) responded dismissively with, “we do it like that, what’s next.” I wasn’t expecting excellent service, it’s Panda Express at the end of the day, but her rude attitude made the experience much worse. She seemed like she was in a bad mood and didn’t care at all. It’s situations like this that make you decide not to come back to a place.