Pancho’s Mexican Food

NON EDIBLE! Please do not come here I beg you! Ordered a carne asade torta and a hot cheetos burrito and both were disgusting! Worst mexican food I’ve had in my life. I would give negative 5 stars if I could! Both buns on the torta were super burnt, the meat had no flavor, the fries were not even fried right and no seasonings on it whatsoever. I couldn’t take more than 2 bites out of the torta before wanting to puke. I felt myself starting to get sick. The same thing goes for the burrito. The meat was hard as rocks and seemed like it was still frozen. They barely put any hot cheetohs in it. I also struggled to eat the burrito. I couldn’t finish it and I poured a ton of hot sauce to try to cover up the bad taste so I can eat it but the sauce was also really bad! Please save your money as th

My wife and I ate at the new Pancho's off of Vivion road this evening...the food was absolutely delicious and awesome, and very reasonably priced, we loved the atmosphere and decor, and the staff was friendly and helpful. We also loved that they have free cinnamon twists(my wife calls them churro chips) and a condiment bar which has a variety of fresh, housemade sauces I loved the red hot sauce. We live nearby and I believe that Poncho's is our new neighborhood favorite fast casual authentic Mexican restaurant. We love Panchos.

Deceptive signage. As I was pulling in, I caught the sign, buy 2, get one free. Even though it was 6:00 am, I had traffic behind me and couldn’t read the details. When asked for my order, I said I guess there’s a buy 2 get one free special? The male order taker seemed confused so I had to repeat myself and eventually gave up and said 3 mixed burritos with beans. The cashier eventually came to the window, didn’t say my total and handed me a receipt for $38.18 and walked away. When she came back and I asked about the special, she told me the exclusions. Now I’m not upset there are exclusions, there’s always a catch, BUT, not having quality communication skills is what drives English only speakers crazy. If you’re going to have a special with exceptions and someone orders outside those

Great Mexican restaurant with a very nice environment. The cashier was super friendly and welcoming, giving a warm smile while taking our order, which made the experience even better. The food was tasty and fresh. Definitely worth trying!

I ordered a California Burrito from Pancho’s Mexican Food yesterday, and honestly, it was really good. The portion was big enough that I saved half for the next day. However, when I decided to eat the remaining half today on my way to work, I had an extremely unpleasant experience — on my last bite, I ended up chewing on fingernails. It was absolutely disgusting and completely ruined my appetite. I’m not going to lie, the food itself tasted great, but this experience has made me very skeptical about ordering from here again. I understand that mistakes can happen, but this is something that should never occur in food preparation. Please be more careful with hygiene and food handling to ensure this doesn’t happen to other customers.