Paleteria la Michoacana

TERRIBLE SERVICE. Today is FIRST time I ordered with them, I got a TORTA and they added JALAPEÑOS automatically (WHO does that!? EVERYBODY DONT LIKE spicy food!!) why do they do that without asking the customer if they would like it spicy or not. I asked if they can please remake it and that damn old lady there told me it was MY fault because I didn’t ask what was in the sandwich 😂 MY FAULT. What would it have cost her to just remake my sandwich? (She would have gained a new customer but now she will never see this customer haha) This lady showed no sympathy, no respect and showed she doesn’t know how to run a business WELL and they clearly don’t know anything about having exceptional customer service. I DO NOT RECOMMEND!!!!

i’ve gone here twice, and both times they were extremely mean , especially the man, he’s always drunk. the second time i got chicharrones and once i was eating them at home i notice there were a few “burned” spot on some, well after taking a harder look i realized it wasn’t burned spots , it was dead cockroaches. DONT GO HERE, NO VENGAN AQUI, LOS CHICHARRONES TIENEN CUCARACHAS MUERTAS

Do NOT come here. There’s absolutely no customer service. I came specifically for the Dubai strawberries, they were disgusting and way overpriced. When I politely asked to exchange them for something else, I was told “that’s not our problem.” Save your money and your time. A business that doesn’t care about its customers isn’t worth supporting.

service was not good, the guy was rude and the fruit was not fresh

Trust the reviews! If you want to spend $60+ on 4 things be my guest. They don't use gloves when preparing your food and they absolutely do not know how to make waters, raspados everything is watered down and the lack of customer service is horrible.