Pakka Local

Last weekend, my family and I went to Pakka Local for dinner, and it was a wonderful experience. The food was really tasty, and the quality was excellent. I especially want to compliment the service. It was our daughter’s birthday, and after dinner we were busy taking pictures—the restaurant has a lovely ambience, perfect for photos. In the middle of all this, the waitress brought the check, which I paid. As we were about to leave, I realized that I hadn’t tipped. I stopped her and asked if I had forgotten to do so. Her response truly surprised me. She said, “Sir, since you were busy with your family taking pictures, I didn’t want to disturb you again, so I marked it as ‘no tip’ and gave you the final bill.” I was genuinely amazed by her honesty and sincerity. I had no words—just thanke

Update: Thanks for looking into this and for considering the spice level requests. Increasing to 3 star by considering it as one time mistake. For those who can’t tolerate the spice level, this can create a bad impact. Please clarify it with the chef and the serving staffs, as they shouldn’t assume their spice level is the normal spice level for all. And for biryani, they suggested some option like what you mentioned, and I was indeed ordering that biriyani only with “Fish” as the protein. I didn’t realize fish biriyani was a separate category which comes in spicy version only. If that was told to me, I would have gone with chicken or whatever option which is less spicy, as fish biriyani was never my priority. Our priority was mild food. Reordering was not an option, as we were already del

Probably one of the best Indian restaurants in San Ramon, personally. Service was great, vibe was amazing, food was quality, price was spot on. Decent portions to share with 3 people. They’re not massive but they hit the spot if you’re already 50-60% full. The butter chicken was very creamy and the chicken was tender. The naan wasn’t very big but it was fluffy, rice was really good. Their samosas were huge compared to Curry Up ones. Service was great despite the menu was online, the ordering part was done in-person. I felt that if the menu had a bit more descriptions on each dish, it’ll get customers to really try different dish at each visit. Shop cleanses were on point. Nothing seemed dirty or the place felt like a trash dump. Overall was 10/10 would definitely revisit to try their o

San Ramon Pakka Local has a decent interior design, but unfortunately, that’s where the good experience stopped. The chicken was blazing spicy - so hot it overwhelmed any flavor, and there was no warning given on the menu or by the staff. Literally had to stop eating as it burnt all the taste buds. My guests (3), native to the kitchen - teared. What really pushed this into two-star territory was the poor service and chaotic atmosphere. There was a line of confused guests crowding the lobby and the dining hall (see picture), all waiting to be seated with zero guidance from staff. It felt completely disorganized, and no one seemed to be managing the flow or helping customers feel welcome. Big no-no for me. I won’t be coming back.

We tried the Andhra homestyle chicken curry, naan, Vijayawada chicken biryani, and bonda on our first visit here, but it will likely be our last. The chicken curry quantity was small, and the quality didn't meet expectations. The bonda seemed undercooked inside, and the biryani was underwhelming in flavor. Considering the portion sizes and quality, the prices felt too high. Overall, a disappointing experience.