On The Grind

After years of supporting OTG and watching them grow...the quality and service isn't there anymore. Cibolo being the closest OTG to me, I have my drinks made incorrectly on numerous occasions, spoiled chocolate milk (for their mocha), burnt tasting espresso, flat energy drinks, and rude baristas. I have to say this is also consistent across their Schertz and their new Braunfels locations. The latte and breves are repetitive and unoriginal. In the past they had the quality and consistency... maybe OTG expanded so much they stopped caring. Either way, this is no longer a small business but a chain and not one I'd like to continue to support.

This is the second or third time they mess up my order even after remaking it. Today they gave me an iced with whipped cream when I asked for a blended Non dairy due to a dairy intolerance. Asked her to remake it. When she 'remade it' she actually didn't! She just added ice and mixed in the cream. On top of that it wasn't even the flavor I ordered, didn't realize until I pulled away. Lazy and not right to give someone with a dairy sensitivity cream! Not giving this location my business again.

Love OTG… my fave coffee but also the workers I come across have all been nothing but great !

My go-to location when I want it made right... The staff are VERY welcoming and always smiling. I also ❤️ the quick conversations when I pull up to the window.

This stand has great service!!! Timely, enthusiastic, and yummy drinks. My go-to hot almond milk latte is always hot to my liking. Sweeter treats like The Hawaiian and fruit smoothies hit the spot. I also love the punch cards--buy 10 drinks and your next one is free. Nothing like a little caffeine and some great service to make my day! Don't forget to leave a well-deserved tip!