North End Bar & Grill

I want to express my dismay of Dr. Rick Jetters horrible one star review for this restaurant. Please read this and I think it will make sense. But first I want to talk about the amazing service, being greeted when I first walk in the door by the hostess. The dining area was clean, they greeted me immediately, and our drink order. The chicken wings, the cheeseburger and the loaded tater tots were amazing. There’s no fake cheese in this restaurant. I will come here time and time again. I’m putting myself out there by saying this, I am a business owner, and I try my hardest to make sure that all my customers are satisfied, and if they are not, I definitely have communication with them and try to make things right. Today it’s too easy to just say something horrible about a service or a busin

Due to some of negative remarks my husband and I have stayed away from North End --However the other night due to the weather we really needed to get out. It is the closest to us and figured why not. We sat at the bar and were greeted by Vinnie who was hilarious. Ordered the pretzel--was awesome--then ordered our food--Came out hot and perfect--Made sure the fries were crispy and hot--They were--Again had a great time and even talked to another couple at the bar who I believe were regulars--We will be back!!! Don't listen to the negative nellies--See for yourself--We did!!

We were having a double birthday celebration for my husband and son. The food was excellent, right down to the freshly squeezed orange juice! Thank you for a wonderful chance for us to enjoy a meal together!

Idk who messed up but we Waited nearly 2 hours for our food. People behind us in line ate before us. The chef came out and asked us if we got our food and when we said no, he asked “are you sure you didn’t get your food?” that alone says it all. Anyway, the food ended up coming after an additional 20 minute wait and being adequate but, definitely not going back.

Food and service were okay. Beef on Weck would have been better if it was sliced thinner. Dining room area was dark and some people had issues reading the menus. It’s a decent option for food and drinks while in the Kenmore area.