Noodles and Company

My First Impressions of the restaurant chain, because this is my first time writing about this restaurant chain, and I've been eager to try it out. The menu is quite impressive, featuring a wide range of cuisines that utilize noodles, along with various choices of noodle types. It's important to note that the portion sizes are standard, if you're looking for a massive 5 gallon bucket of noodles, you might want to reconsider. The focus here is clearly on flavor rather than quantity, which aligns perfectly with my preferences. The atmosphere of the restaurant was clean and welcoming. I was pleasantly surprised by how attentive the staff were regarding the quality of the food and service. Overall, my experience was extremely satisfying, and I appreciated the added perk of the never ending sod

I’m not a big fan of fast food places that prompt you for a tip while ordering your food, but it’s obviously discretionary. I tried the Mediterranean chicken salad which was actually pretty decent. There were a lot of textures and flavors not found in typical salads. If you’re not a fan of onions or olives, be sure to opt out. The yogurt dressing has a bit of a kick which I liked a lot.

Always a reliable option! Everything tastes great. I get many different pasta options depending on my craving and they all taste amazing. Their chicken noodle soup is THE BEST chicken noodle soup ever… So great in the winter

I placed an order for two entrees on a Tuesday afternoon. There were no customers in the restaurant but my online order was not ready on time. I waited patiently for them to finish. The manager checked my order before bagging it and told the grill person that they didn’t put Parmesan chicken on it so then they added it. When I got home to eat it, i realized the pasta was overcooked. It was mushy and the sauce to pasta ratio completely off. The whole dish tasted bad. The rice krispy also tasted a bit stale. They sent an automated email asking about my experience so I did express my dissatisfaction in the survey. The area manager (Brian) emailed me apologizing and offered to put a “free bowl card” in the mail for me “promptly” . I accepted but after 2.5 weeks and getting nothing in the mail,

I had such a great experience at this Noodles & Company! A week or two ago, my order had a small mistake, and the team went above and beyond — they even mailed me a handwritten apology card with vouchers, which was so thoughtful. I came in yesterday to use one, and the staff was amazing! The young lady who took my order was so kind, everyone was friendly, and my order was absolutely perfect. It really made my day. Thank you to the whole team at the Hamilton Rd location — you all are wonderful!