Ninja Sushi Mililani

Had to drop off mail so it was a convenient location. It's cozy and relaxed vibe. The customer service was good and the speed was spot on. I would come back if I have another errand next door.

The sushi here was a lot better than I expected. I got the vegetable tempura roll here and tamago. The tempura was nice and crunchy on the inside and the sauce drizzled on top was sweet and savory. The eight-slice roll was pretty thick and filling. Didn’t have customer service issues as some reviews mentioned (took it to-go). Highly recommend this place.

Horrible experience today due to very poor costumer service. I’m a regular at this location and today my 3yo daughter was denied a cup of water even after we spent over $65 on a order. My orders are (used to be) always $50-$70 there. I could’ve bought a bottle of water but I refused to give this place more business because that employee’s behavior. I asked for his name and he simply denied to answer. He just turned around, gave me his back and start hiding behind the counter. Even tho his name is on the receipt. Who does that?! There should be better training for workers in front of the house.

Its not a fancy sushi restaurant but fast and good service and good sushi. $75 for a family of 4. I like their superman roll. I like that they have not just sushi menu...like udon and donburi.

One star. I’m truly sorry to leave such a negative review, but I feel it’s necessary to share my experience. I placed a to-go order and was told I’d have time to pick it up before closing. The restaurant closes at 9:00 PM, and I rushed to arrive by 8:53. In my hurry, I didn’t notice a “section closed” sign and walked toward the area near the register, where I assumed pickup would be. I didn’t touch anything — I just quietly stood, waiting for someone from the staff. Moments later, a staff member banged on the kitchen window and aggressively gestured at me. He then stormed out and yelled, “What do you want?” I calmly explained I was there for pickup and gave my name. He shouted back that the section was closed and I had no right to be there. I acknowledged the sign but said it could’ve be