Newk's Eatery

My experiences at Newk's are consistently great. Food out of this world. Service always great and fast. Atmosphere great.Service excellent. My last visit was charged a "service fee" with no explanation. Didn't bother the staff (they didn't come up with it) so decided to reach out to customer service. Website gave a choice of smiley faces to rate my visit. Called corporate. Answering service gives a web address but got a 404 message. Left two messages with marketing. To be clear EVERYTHING in the restaurant was five star team did a great job. edit: Buck was passed to store manger and he called me right away. "fee" is for using a credit card. Imagine printing "card fee" was deemed to complicated.

7:46 PM • Friday, November 28 My husband and I came in for dinner tonight, and everything was fantastic. The food was amazing and the Christmas music made the atmosphere perfect. But what truly stood out was the customer service. Cristian, the gentleman working the floor, went above and beyond to make sure we had a wonderful experience. You need ten more Christians in this place! We’re not locals—we live in Florida—and let me tell you, Cristian is exactly what great customer service looks like. Thank you so much for making our night! The only complaint I have is when I asked for the manager, the girl at the front said manager is not here. He’s outside somewhere. And didn’t try to get him or anything turned around and dismissed me.

I absolutely LOVE Newk’s. Hands down favorite. From the people to the food, they always deliver something special. Quality is on point and me being a frequent regular they are always on point. The flavor of the Caesar salad and the loaded potato soup is the best combination I’ll probably never get tired of. Thank you for your outstanding service and care and well as all the LOVE each and every team member puts into the food. Have a great day folks !

Customer service is good. Service was fairly quick. Restaurant was clean. Nice atmosphere. Music was a little loud. The turkey avocado sandwich was great. The toasted bread is so delicious. The shrimp po boy was full of nicely cooked shrimp (not fried which is nice). The ice tea is always good. The prices seem to have increased - more than $40 for 2 sandwiches and drinks with tip.

We had the Newk’s Favorite salad. This salad is massive and delicious. There’s always enough for the next day. I had the Newks “Q” sandwich with a bowl of chicken tortilla soup. Both were delicious. I requested crispy bacon on the sandwich, as usually it is not crispy. The sandwich and soup pair well together. It definitely filled me up.