New London Pizza - Since 1974

Please do not order here. I placed a order for a Caesar salad w/ cucumbers , olives, tomatoes, and boiled eggs. No croutons I was even charged extra for the boiled eggs under (ham). When my salad arrive it was a plain salad just lettuce and cheese no salad dressing was included either. Each time I called to speak to the manager they would hang up the phone. I spent 12 dollars on this salad but my total order was $63 including a tip. This place was so disappointing.

First timer. Pizza was tasty. There was a good amount of cheese and sauce. I would order from here again. We ordered a plain cheese pizza. It was 14 inches

Tried to place an order tonight and was informed that they no longer deliver to our town (Essington). When asked when the change happened the girl on the phone became rude. After years of ordering delivery from this location, I feel like it was as a reasonable question that did not warrant an attitude. Reading reviews from others, it’s obviously the costumer service here is lacking.

I’ve been eating at New London for over 15 years. I’ve never seen a place go so downhill, so fast. The prices are insane for the quality of food and the last three times in a row that I’ve ordered from there, my order has been wrong. I called AGAIN to complain tonight and this time was told they don’t even answer their own phone anymore. When you call and place an order, you’re not talking to someone at the restaurant, you’re talking to a call center that doesn’t know the menu and doesn’t put your order in right. That was their excuse. Absurd. They won’t get another cent of my money. It’s a shame.

Unfortunately this was our go to, but the quality of food has gone down since the new owners took over. New employees who answer the phone hardly know what they are doing. Tonight’s disaster was a pizza with so much cheese you could choke on it and hardly any sauce. My husband found a hair in our onion ring container. Think we will be taking a step back. Do better!!!