Nespresso Boutique

This evening I had an exchange with a salesperson which was not quite what I had expected. This young man stood behind the counter throughout the exchange even though I was clearly walking around the displays. He did not engage in any friendly banter and with a deadpan expression rudely asked, What is your question? I ended the conversation right then and there. At that point another gentleman who I assumed was the manager (Who can tell? Name badges aren’t worn), asked what had happened. I explained what had occurred, and he said to me that this person was actually a nice young man and that he was probably just being, and I quote, direct. No, sir, he was rude. Next time why not say, "I’m sorry this occurred. How can I make this right?" instead of excusing his “directness”. I’ll just buy m

I’ve been coming here for quite awhile now and the staff are always a pleasure to interact with. Especially the man doing the tastings. Everyone is always helpful and professional

Recently they have been offering samples of coffee every time I walk in and I love that! “Hi would you like to try some coffee!” Such a great surprise, and they never forget to give me a sample to take home with my purchase. I’ve been to other Nespresso with lackluster experiences but this one’s service is far superior. A little while drive, but definitely worth it! Keep it up.

Excellent experience. Friendly greeting asking to have a cup of nexpresso immediately upon arrival. I than went to pick out my sleeves at the conter.Very personable professional staff. Excellent coffee and options from all over the world. The only drawback in US are the pods are more expensive than in Europe. Highly recommended for this Boutique in Bloomingdales at Short Hills Mall though.

Came here on a Saturday to pick up my nespresso order. It was quite a task to find, but I found the small nespresso corner. I was not greeted but was given a look like I didn't belong there. I planned on picking up my order, walking around to purchase accessories, but after the guy that gave me my order was rude, I signed the paper and left. I was being polite after signing for my order and picked up the paper to give him back, and he said yes, that's my copy. I didn't go there to be disrespected nor treated less than. Whomever this kid is at the nespresso sample counter management needs to talk to him. I'd much rather drive to Paramus than to go here again. No respect, not greeted, and I didn't even bother to ask for a sample that I wanted to try. At the Paramus location, I have always ha