Nespresso Boutique Old Orchard Center

Wonderful. Dropped in. Invited to taste. Sarah was the server who prepped my cinnamon and tamarind coffee. Délicieux!

I worked with Jessie, and he was very professional and courteous. We bought our first Vertuo Creatista, very organized store and clean. Thank you!

I’m pretty new to espresso in general, and the Nespresso store at Old Orchard has been such an incredible experience from day one. I’ve been in the store three times now, and every visit I’m met with some of the most knowledgeable, kind, patient, and genuinely helpful people—especially Price and Eli. They’ve taken the time to educate me, help troubleshoot my machine, and open my eyes to a whole new world of coffee. Because of them, I’m now officially a die-hard Nespresso fan. In a time when so many retail experiences can feel rushed or impersonal—and when people are turning more and more to online ordering—this is the kind of store that actually makes you want to come in. They walk you through the options, explain everything clearly, let you sample different coffees, and truly provide a

I usually purchase all my capsules online but I happened to be in the Old Orchard vicinity and stopped in for a few packs of coffee . Quick and easy walk to the store from the parking lot . When I arrived there was no one there . Quiet time of time . I proceeded to ask a lady for what I needed , as I knew exactly what I wanted . I found it a bit strange that I needed to wait and give my name on a iPad and wait until I was called upon … especially as no one else was in the store . When called my name I gave my order , service was then fast and I paid and left . I still think the iPad registration was weird . I will stick to buying my pods online .

The customer service at this location was terrible. I asked if I was able to quickly pay for my pods as I only needed one box, and a worker turns to me and says with an attitude “if it’s your turn” as he rolls his eyes. Better save your time and buy online if you don’t want your mood ruined :)