Napoli Restaurant Abingdon

We have eaten here previously and ordered pizza it was good! Tonight we ordered a grilled chicken breast special with mash potato’s and salad the chicken was so dry you could barley cut it the potato’s were runnier than the brown gravy on it and the put what I’m gonna assume was hummus on the plate as well that the waitress couldn’t even tell us what it was…. Then I ordered the chicken parm the only thing worth eating on my plate was the bread that’s why there is no pic of it the chicken was so tough there was no cutting through it the pasta was not good at all had originally ordered a sweet tea it was soured like it was several days old! Sent that back and got a mtn dew tried to order appetizers they were out of everything we asked about if we come back here we will stick with the pizza!

The food was delicious! We ordered a couple of Greek/turkish items and medium calzone. Kofta Kebab plate, spanakopita and calzone pictured after we had already began eating. I must write-- The restaurant itself was absolutely freezing. The thermostat said 65 but it felt 63. I went to the car to get two jackets in the trunk on top of what I had. I am hoping this is just a temporary issue that is planning to be fixed? The bathrooms were very warm/hot. A guest at another table turned on the TV and it played music (thankful for this), otherwise the restaurant was silent/quiet. Will eat again!

We ate there for the first time a couple of days ago and really enjoyed it. The bruschetta was the best that we have ever had. I also had the fettuccine Alfredo with broccoli and it was delicious. My husband had the meat lovers pizza and it said that it was very good. The portions were huge. I highly recommend trying this establishment.

I ordered DoorDash and got the “New York plate” with chicken rice and lettuce/ tomato with sauce. This is what I received. I called and they said filed with DoorDash. Not a single apology. I have to retip someone and pay another fee to get more food delivered. The restaurant did not apologize one time! Did not try to make it right or keep me as a customer I’m from New Jersey. This is NOT a New York plate. It was a dry unseasoned piece of chicken. That’s it. With two pieces of bread. Sad excuse for management and a restaurant. Will not return. Mistakes happen, but the fact that they were unapologetic and not nice about it at all made me not want to ever eat there again. Also paid $18 for said dry unseasoned chicken.

Ordered through door dash, and they missed fries on both orders. Called and asked for a refund, they only provided a 15$ credit to use in store, which was ok I guess, but not the experience I was looking for as this was the first time I ordered here. I put two pictures of what it was supposed to look like versus what I received.