Mountain Mike's Pizza

HORRIBLE CUSTOMER SERVICE BAIT AND SWITCH PRICING NICKEL & DIMING CUSTOMERS UNPROFESSIONAL!!!!! This Mountain Mike's in Newman has gone downhill since new ownership took over. I placed a phone order today using a coupon that was mailed to me. The person who took my order (I'm fairly certain he was the owner) honored the coupon over the phone. I even asked if he needed the coupon code, and he said no - that he already applied it. He told me the pizza would be ready in about 15 minutes and that I could pay in person. He also told me over the phone that the breadsticks would come with marinara, and that the ranch would be free as the side for the pizza. When my husband went to pick up the order, he suddenly refused to honor the coupon unless he physically saw it and then tried to charge $0.50

How ridiculously embarrassing. I placed an order online at Mountain Mikes for Dine In so it would be ready by the time we got there. There was a $25 offer for a L pizza, breadsticks, and a 2Liter soda. I asked the girl for cups and told her we would not grab from the fountain drink because I could tell she froze a little when I asked for cups. She had us sit and said she would bring the stuff to the table. She first brings the food and i serve my girls and my husband and they are just excited to be out of the house for a bite. Then she comes back and says the owner is there and told her their new policy states she can give me the 2 Liter but we can’t drink it in the restaurant. Like what??? I can’t drink what I paid for???? I told her i got it and it wasn’t her fault but that the policy wa

Horrible service… Deliveries are always late never on time. Orders are usualt mest up. Today delivery took 2+ hours and when they finaly got here one had so many jalapeños we couldn’t eat them. The other one the bacon was so burnt we gad to take it all off before we could even eat it. Would never order from this palce again… time after time same story.

Try to place an order they went on the online price went to the online form to try to place a pick up order but you have to pay with a credit card and then have your ID with with the credit card on hand and unfortunately, my wife was driving to go pick up the pizza so she wouldn’t have my ID in my credit card so I told the manager this and he said well that’s not my problem and I said well is there anything you can do and he said no basically gave me a blow off they obviously don’t want business so take your business elsewhere, especially in these times

Pizza was what I’d expect, salad bar fresh, bathrooms clean. Arcades worked. Great small shop for pizza in Newman.