Moe's Southwest Grill

I had a really disappointing experience at Moe’s Southwest Grill in Leominster. I ordered the Moe Protein with Moe cheese. The menu board clearly says this item comes with a double portion of steak, which is why I specifically chose it. When it came time to pay, my total was almost $50, which made no sense. I was charged extra for queso, steak, and double steak—even though the item I ordered literally advertises a double portion of steak included. I understand the menu says premium protein may be an upcharge, and that’s fine. But if the board specifically says “double portion of steak,” why am I being charged extra for steak and double steak? You can’t advertise something as included and then upcharge customers for the exact thing listed. That’s misleading. I brought this up to the manag

I've been eating at Moe's, especially the Leominster location, for years. From dining before/after various jobs or just wanting something quick to eat, Moe's would often be a top choice to pick. After getting burned from poor experiences from the one near my current job, I wanted to swing by my local one to to see how much better they are. However, I wish I could say it was the case. To give this location credit, the staff are normally friendly and responsive, and the location is clean. That's about all the good I can say though. Endemic to all Moe's locations now is a decline in food quality and increase in price. Where I would normally pay sub $20 for what I would typically order, I am now paying about $25. I only paid just under that today because the staff who made my order did

Very nice gentleman working there, good to spicy for me asks cleanliness 4

I eat here most days! Great Keto options served up a great squad of people. Ive lost over 50 pounds eating chicken salads with guac! Go see Luis and Eric for all your taste buds needs!

Food is actually decent for the price, but the staff shows nothing but contempt for their customers. Sullen and mumbling service. With the dirty looks and impatient exhange, you'd think i just relieved myself on their floor. Just wow.