McDonald's

DISGUSTING Experience – I’ve Had Enough of This McDonald’s in Youngsville, NC I’ve given this location way too many chances, and every single visit is a disappointment. Two days ago, my food was served cold, the fries were undercooked, and when I asked for it to be corrected, the manager had a terrible attitude and acted like I was inconveniencing them. Today was the worst experience yet. I ordered a cheeseburger and literally saw spit on the burger. That’s unhygienic, disgusting, and a serious health concern. I refused to eat it. What makes it worse? I’ve complained multiple times through the proper customer service channels and have NEVER received a single follow-up. No phone call. No email. No text. Absolutely no accountability from McDonald’s or this specific location. It’s clear t

I have had problems here in the past, but unfortunately this is the closest one to my house. However this last trip was the last straw. I didn't realize I got the wrong burger until I got home, since the inside was packed and all of my items were crammed into one bag with the fries sideways on top. I'm not sure how you managed to get the wrong burger into my bag when it had a special order tag on top & receipt on my bag clearly wasn't this. Also, since they don't provide you with an actual receipt when you order I can't even open a ticket online because it requires the store #, which I don't have. I can't find it online and the store search function in the app doesn't show any store anywhere in the country. I can't imagine that putting the correct food in the bag can be so difficult when i

Never again. The drive thru line was wrapped around the building so I thought going in would be quicker. Wrong. No one taking orders now- have to order on a kiosk. While waiting, more people showed up- several from the drive thru line with food complaints- missing or cold items from what I took. Whilst i was waiting the 15 minutes in my food- one woman in the dining area who was viseably getting irritated at her wait. When she finally received her order- she proceeded to bring her big Mac back to the counter but not after showing me the monstrosity of what she received. The buns were all thrown about in the big Mac box, the special sauce all over the box and lettuce looking like it was trying to escape. She proceeded to ask for the manager, who didnt come. But I stead sent a different empl

They close whenever they want. Don’t trust the hours you see on Google or even the McDonald’s app. The people at night are extremely rude. I placed a mobile order. Got there at 10:45pm to pick it up in the drive thru. Sat at the speaker for at least 2-3 minutes (I guess while the lady with the headset was hoping I’d just drive off??) before she got on and very rudely told me they were closed. I told her online it shows them open 24 hours and she said “well we’re closed for the night”. Her attitude was awful, and the app sure did take my money. I’ll be sure to never go to this location again. Luckily Taco Bell was open and their employee was as friendly as could be. Happy my money went to them instead.

I came to get food for my kids and when I got to the second window they didn't want to give me one of the happy meals I ordered. I handed him my receipt and I guess the wind blew it away while he was tryna give jt back, but still I had to keep repeating what I got. I got none of my drinks expect 2/6 until I ASKED for them. I still didn't get one and stoped bothering and left. I also had asked for a some straws cause they didn't hand me none for my 6 drinks and the guy walked away from the window. Terrible customer service honestly. Mind you there was a manager beside the guy at the window and she did nothing.