McDonald's

Willoughby Hills, OH · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Willoughby Hills
#6
of 16 restaurants
City Percentile
33%
rating percentile
Address
McDonald's, 2841 Bishop Rd, Willoughby Hills, OH 44092
Phone
(440) 944-2224
Website
www.mcdonalds.com/us/en-us/location/OH/WILLOUGHBY-HILLS/2841-BISHOP-RD/8017.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 5 AM

McDonald's is a restaurant located in Willoughby Hills, OH. It is one of 16 restaurants listed in Willoughby Hills. Its 3.4-star rating is slightly below the Willoughby Hills city average of 3.8 stars. It ranks #6 of 16 restaurants in Willoughby Hills. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–11 PM
Sunday6 AM–11 PM
Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM

Customer Reviews

★★☆☆☆ 2.0 A D · Nov 2025

There's never any point in ordering a large french fry from McDonald's because they never fill it up. You're better off ordering a medium it'll have more fries than a large. These photos are exactly how these fries came, I didn't change a thing.

★★★☆☆ 3.0 Brittany Benning · Aug 2025

I usually frequent this McDonald’s establishments because the food is fresh and made correctly but the last few times I’ve gone order has been made incorrectly and modifications completely ignored. Tonight topped it. I don’t mind being charged for extra but at least give extra. And the cheese should be placed on the sandwich not the box. Fries were half cooked as well. I don’t think I’ll be back after tonight.

★★☆☆☆ 2.0 Shell D'Aguilar · Dec 2025

This is my favorite McDonald’s. There are 3 other McDonald’s closer to me and I go out of my way to visit this establishment every time but for the last 2-3 months, something is off. I’m always missing something and I’m used to not checking my bag because they always get it right. My food was always hot, especially the fries. But it doesn’t matter whether you dine in, do curbside or the drive thru, they are doing an awful job as of late. I dined in one day with my two daughters and after waiting and waiting and waiting, I finally went up front and said something and my food was just sitting off to the side behind the cashier and it was still incorrect. This was a dine in order, not to go. It was bagged up and WRONG. I mostly always do curbside. Now I’m always missing a fry or a 4 piece nug

★☆☆☆☆ 1.0 Lorenzo Conte · Feb 2026

I'm flabbergasted at the level of stupidity that our human race has come to, I wanted to try the new hot honey chicken sandwich, go through the drive-thru ask can I get the hot honey chicken sandwich so why am I being charged and given a bacon version that cost more that I did not ask for, and of course I'm not near that location anymore so I'm not going back but just the level of stupidity I didn't even say the word bacon I didn't even say any word that began with B

★☆☆☆☆ 1.0 Angela Smith · Mar 2026

Ordered it from Uber eats. The order arrived cold. My double hamburger was missing a beef patty and looked like a 2 year old made it. Everything was cold and tasted horrible. I called and tha manager denied any accountability. Overall the worst experience I've ever had in my long patronage of the golden arches.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.