McDonald's

Pulled up for a drive-thru at 10:35pm on a Saturday and the staff told us that we would be the last customers for the night which was fine because we understood that they were closing at 11pm. Then as we pulled up to the window, it says there's new hours which is AT MIDNIGHT. The staff even sounded rude and rushed when we were ordering the food. My friends and I were being respectful and considerated of the times and people behind us. We had some missing orders as the result which left everyone very upsetting. The staff did not greet or provide any customer service, not even try. This is easy so far the worst Macdonald's franchise I have been in in Maine.

Slowest drive thru I've ever seen or experience. The line is always at least until the entrance whether we're driving by or trying to visit. Update to the app doesn't allow for you to change how you get your order anymore, so you're stuck for about 15 minutes in line, if "lucky". I've maybe gotten one order correct when I didn't have to go inside for a correction. Last visit we spent $3+ per plain ice cream and the guy working was pretty rude and the cups were half empty. Incredibly disappointing. Too expensive for what you're getting now. It shouldn't be cheaper to get a meal at Applebee's, but it is.

Horrible customer service. They were out of several items for happy meals. The kid taking the order acted like he didnt want to be there. The last time I went there they didnt put the nuggets in either happy meal. I got 2 happy meals. I had to drive back and get them after having to go park and wait for the "fries" to cook for 12 minutes!!! 2nd time in a row going there with issues. Dont go there!!!

This place has continuously gone downhill over the past few weeks. I go through daily for unsweetened tea and a half-cut tea and they haven’t got it right in weeks. Order lemon, you get lemonade. Today the half-cut was half coffee and half tea. Nearly threw up with that first sip. I’m not sure how a tea order can be so difficult, I’m assuming the help doesn’t get trained. Only a few more chances before I drive to the next closest McDonalds 7 days later Took another chance today, March 1st. Ordered and paid for a large iced tea at the drive thru. Realized too late that I received a medium. Are these people practicing how much they can mess up.

I selected my meal at the kiosk but did not allow me to purchase so I then defaulted to paying at the register. I did not expect to be the only one in line and to wait a literal 15 minutes just so I can get to pay for my meal. It wasn't until a 2nd and 3rd person lined up that I became important. I understand possibly being short staffed but to completely forget the customers in the lobby is absurd. I can only hope this gets better.