McDonald's

West Point, MS · Fast food restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in West Point
#17
of 50 restaurants
City Percentile
25%
rating percentile
Address
McDonald's, 143 Highway 45 South, West Point, MS 39773
Phone
(662) 360-4026
Website
www.mcdonalds.com/us/en-us/location/MS/WEST-POINT/143-HIGHWAY-45-SOUTH/31285.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in West Point, MS. It is one of 50 restaurants listed in West Point. Its 3.1-star rating is slightly below the West Point city average of 4.1 stars. It ranks #17 of 50 restaurants in West Point. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Jed McDaniel · Feb 2026

Manager at the time was so invested in keeping her wait time numbers down that she was stacking people up on the other side of the building. Inevitably the orders started getting messed up and my simple order of just two cheeseburgers and a coffee, they couldn't even get correct. The employees she had bring out the food were nice and polite, but I definitely can't say the same of the manager.

★☆☆☆☆ 1.0 kasey flanders · Oct 2025

If y’all are gonna do the Monopoly game then make it digital. They haven’t given me a single sticker in around two weeks and I ate here every day sadly. Everything I order is supposed to have a sticker. Definitely feel scammed

★☆☆☆☆ 1.0 Mallory West · Nov 2021

Every once in a while I’ll get a good worker who knows how to read the cup and make a coffee the right size but most of the time anymore they hand me this small cup and say “this is a medium” when you can clearly read that it aint. Workers need to be trained better! If you can’t make a coffee I sure don’t expect food to be made right! ****update 8/17/25-they are still handing out small cups and saying it is a “large” the girl this morning said the manager said to hand it out like that. I doubt the manager is gonna say hand out a cup that says medium iced coffee not large.

★☆☆☆☆ 1.0 taylor · Nov 2025

I was very disappointed with my recent visit to this McDonald’s location. It took about 45 minutes to receive our food. My party was ignored at the register for several minutes, and communication from the staff was very poor throughout our visit. Additionally, the team refused to fulfill our mobile order without providing a clear explanation or assistance. I understand that restaurants can get busy, but the lack of communication and attentiveness made for a very frustrating experience. I hope management will address these issues to improve service for future customers.

★☆☆☆☆ 1.0 Linnsey Tucker · Oct 2025

Google states that McDonald’s is open 24 hours. When I arrived the lights were on and people were inside. Me and four other customers were waiting in the drive thru to order, but no one answered other than the automated message saying to wait. I finally drive up to the first window after almost 10 minutes of waiting to see someone sitting down, away from the register on her phone. She decides not get up until a minute later after I was staring at her to only tell me the place was closed. Apparently Google needs to be updated, since I don’t know if the place is actually closed or not. Unless the few people inside working night hours on 10/26/25 decided to be lazy and not actually do their job.

Accessibility & Amenities

✓ Identifies As Black Owned ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.