McDonald's

Watertown, CT · Fast food restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Watertown
#38
of 49 restaurants
City Percentile
13%
rating percentile
Address
McDonald's, 564 Straits Turnpike, Watertown, CT 06795
Phone
(860) 274-0537
Website
www.mcdonalds.com/us/en-us/location/CT/WATERTOWN/564-STRAITS-TPKE/3534.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 11 PM

McDonald's is a restaurant located in Watertown, CT. It is one of 49 restaurants listed in Watertown. Its 3.7-star rating is slightly below the Watertown city average of 4.4 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday6 AM–11 PM

Customer Reviews

★★★★★ 5.0 AAVP VP · Dec 2025

During a stressful time of my life where I have had to order fast food consistently basically daily through DoorDash for convenience this place has been awesome. They always fulfill my orders right right down to the customizations, even if I order express. Lots of respect and love towards the employees. Thank you guys. I recommend the big breakfast, comma egg, and cheese, McMuffins quarter pounder with cheese, medium, or large meal, and of course, the iced caramel coffee. Be sure to order that with extra syrup and drizzle for the best outcome.

★☆☆☆☆ 1.0 Sarah Collins · Mar 2026

If you plan on buying food and using the bathroom, or using the bathroom in general don't. Employees bang or your stall if you take longer than 2 minutes. So invasive. So rude.

★☆☆☆☆ 1.0 James · Dec 2025

Been going to this McDonald’s since I was a kid and it wasn’t like this when I was a kid. The place has a horrible vibe to it, everyone hates their job and they aren’t afraid to show it! The last few times have been horrible, forgetting to use my code, forgetting straws and utensils but the last time was the last straw. Ordered two things and forgot to check the bag… and you know what happened next, they forgot my burger. So I was home and had to drive all the way back, went inside and talked to the manager and she had some of the worst customer service I’ve ever had! I told her the situation and she genuinely just acted annoyed the whole time and didn’t even say sorry, then didn’t say anything to me till she just gave me the burger about no kidding 5 minutes later. Like I said, the place

★★★☆☆ 3.0 Bob Tourangeau · Feb 2026

I stopped at this McDonald’s for the first time to pick up my lunch and then drove 15 minutes home. I ordered a quarter pounder with cheese and bacon with no slivered onions. When I got home, I found out that I had a regular quarter pounder with cheese and no bacon. At least they left the onions off.

★☆☆☆☆ 1.0 Don · May 2025

All McDonald's are horrible service they don't care about their customers had a bunch of employees and no one monitors the register. What a big change from the 80s when they cared about their customers these owners need to reevaluate their practices where customers matters. And not being ignored and its not just 1 McDonald's its all Ray kroc would be very disappointed

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.