McDonald's

Swansea, MA · Fast food restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Swansea
#33
of 47 restaurants
City Percentile
22%
rating percentile
Address
McDonald's, 181 James Reynolds Rd, Swansea, MA 02777
Phone
(508) 379-9899
Website
www.mcdonalds.com/us/en-us/location/MA/SWANSEA/181-JAMES-REYNOLDS-ROAD/25116.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 6 AM

McDonald's is a restaurant located in Swansea, MA. It is one of 47 restaurants listed in Swansea. Its 3.6-star rating is slightly below the Swansea city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday6 AM–

Customer Reviews

★☆☆☆☆ 1.0 Sarah Michelle Pavao · Oct 2025

So I ordered a 6$ meal and 2 burgers and they food was messed up I also didn’t get my ice cream cone. So I drive all the way back to the store and Zena the manager was very rude and wanted to take my food back THAT I PAID FOR and throw it away to give me new food. Taking food back once it touches customer hands is a major food safety violation I watched her rummage in my bag to check the food and the walk around a bag the new order without washing her hands. That’s nasty. When I said I was going to keep the food I pay for she said “oh no we’re not doing that” and gave me attitude. I get my new food and the fry’s are old and taste like crap and my burgers were wrong again. Very disappointed. And I waited for a while on top of it!

★★★★★ 5.0 Richard Affonso · Mar 2026

I only eat breakfast from McDonald's. Always great here. Always have orange 🍊 juice. Will be back tomorrow 😊

★★★★★ 5.0 Kartik Bharadwaj · Feb 2020

Fantastic service. This McD outlet is vintage. Has comfortable seats and the place is literally covered with sporting memorabilia. Autographed books, posters, hockey sticks, helmets, US WNT soccer kit, NE Revs kit adorn the walls here.

★☆☆☆☆ 1.0 Xai · Sep 2025

Tried to order make Mcvalue menu french fries. Guy behind the counter says he doesn't know what that is. It's clearly listed on their menu. Ordered regular fries, they were stale soggy, and disgusting. It's bad enough it cost almost $5 and no more $1 menu. Never again just go to Wendy's.

★★☆☆☆ 2.0 Jared Guevara · Jul 2025

Today I stopped by a McDonald’s because I had a simple question. I don’t usually go out of my way for McDonald’s toys or visit often, but the current toys are really cute, so I thought I’d ask if they were available for purchase separately from the meals. Either way — whether the answer was yes or no — I would’ve been fine. I don’t argue with company policies. If it’s not allowed, it’s not allowed. What really bothered me, though, was the way the employee responded. Instead of a polite, “No, I’m sorry” or even a quick explanation about the policy, he sharply shouted “NO” at me with a deadpan stare. It felt unnecessarily aggressive, especially considering I approached the situation calmly and respectfully. As someone who is neurodivergent myself, I understand that social cues can be diffi

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.