McDonald's

Some cooks hardly clean the grill, burnt pieces of previously cooked meat on burgers and sometimes pinkish. Haven't usually had a problem with their chicken until recently, it's being pulled up too fast or the temperature is off because middle of crispy chicken patties are hardly cooked in the center and this sometimes happens with their nuggets. Drinks are always refreshing so there's a pro. Also the fries are sometimes over salted.

Food was good, the service was so so. I had to ask like four times if anybody was there when I pulled up to the drive-thru before someone answered and then they were very short with me, it takes very little effort to say and do the right things for good customer service. Someone that needs to remind their workers of that and enforce it.

I ordered 4 mcribs plain only BBQ sauce. Was handed 4 mcribs completely plain with no BBQ sauce so when I took it back in to ask for sauce on them the cashier was rude by saying well when u say plain that means nothing on it. My response was that I requested plain only BBQ sauce on all them. He rolled his eyes as he told the cooks she's not smart enough to request only sauce instead of plain. When the manager asked what was wrong the cashier laughed n said she asked for plain n that's what she got now she wants sauce because she's not smart enough to say it. Everyone laughed and I told manager that they were being very rude, and inconsiderate n that they shouldn't b speaking like that. Manager just laughed n said we got a Karen who needs to learn how to speak. I just grabbed my food n left

Staff is super kind and accommodating! Quick drive thru experience. Double drive thru. Close to Kroger and some shopping. Across road from boat access to kanawha River and roadside park. Large renovated dining area with soda machine. Kids were happy with their meals and our Big Macs. Nice to see such great teamwork every time we visit! Super clean and convenient to route 60. Close to Kroger Gasoline.

This is probably the worst McDonald's in the area when it comes to service. On multiple occasions, I have went thru the drive thru & they have had the two lanes open. Every single time, the second lane gets ignored. Why even open it? I sat there this morning for 5+ minutes, with someone in front of me, while we watched more than 6 cars get their order taken in the other lane. When the guy finally decided to take the order of the man in front of me, he just kept leaving the man hanging, so he got mad and drove off. I pulled up & waited another couple minutes before he finally even asked to take my order. The only reason I'm not leaving 1 star is because of the manager there. She's clearly stressed out, but was very apologetic & is always super polite on the early mornings that I do stop the