McDonald’s

This is a new McDonald’s. They have been open for months now. They are just figuring it out like anyone else. They have really good customer service. Orders come out a little later than normal but everything was hot fresh.

The wait is horrible. Orders are always incorrect, burger buns are soaked in grease, nuggets are soft. Clearly management is the issue. There’s no reason for orders to be wrong when it’s quit literally spelled out for the cook, bagger and delivery person. There’s no reason for the person bringing the wrong food to your car, 45 minutes later, to be stuffing their face in your bag of food and pushing food around in the bag bare handed. Management: Maybe run ONE lane of the drive thru, to slow down the flow so you don’t have 15 cars waiting 30-60 minutes for their meal. McDonald’s in the largest fast food chain in the world, I know their POS system has the ability to input the “wait stall” number on the bag so that poor little old man isn’t going to 15 cars before finding the owner. Perh

Ordered a simple sausage and egg biscuit, hashbrown and small coke for carry out. They were not busy at all. It took approximately 15 minutes to get my food and even then it was not cooked all the way through so could not be ate. I asked for a receipt and was told they could not give me one. I will never be back to this location ever again. Very poor experience all around. Don’t waste your time or money!!

Ordered a caramel frappe with no whipped cream extra caramel. I received the order 22 minutes later. And it still had whipped cream and very little caramel and was half melted. I was very excited for this McDonald's because it's close to me, but nevermind I'll drive to Somerset or Stanford...

So I don’t normally do reviews, but this was my 2nd time at this location and both times they have completely messed up my order. The first time I tried to give them the benefit of doubt since they were kind of busy. This time I ordered a Big Mac meal and a deluxe quarter pounder meal with cheese. The line wasn’t that busy tonight, but after I placed my order I did have to wait quite awhile. They kept coming to the window like they couldn’t figure out what I had ordered even after I told them a couple of times and they acted like they didn’t know my meals were supposed to come with fries. I told them I ordered the 2 combos so they are supposed to come with fries and had the receipt right in my hand. Checked my bag before leaving and it did have the 2 burger boxes and both of my fries in th