McDonald's

Schenectady, NY · Fast food restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Schenectady
#252
of 291 restaurants
City Percentile
9%
rating percentile
Address
McDonald's, 1673 Union St, Schenectady, NY 12309
Phone
(518) 372-6953
Website
www.mcdonalds.com/us/en-us/location/NY/SCHENECTADY/1673-UNION-ST/6032.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in Schenectady, NY. It is one of 291 restaurants listed in Schenectady. Its 3.1-star rating is slightly below the Schenectady city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

FridayClosed

Customer Reviews

★★★☆☆ 3.0 John Gorsin · Nov 2025

Ordered some happy meals for my kids and a sweet tea for me. Upon 1st sip it definately doesn't taste right. My son in the back also got a tea and before I could say something to him he told me the tea tasted funny too. Couldn't drink it. My other kids also said it tastes like it went bad. The kids food tastes alright and the french fries 🍟 were hot and fresh. If someone could confirm the tea isn't right today I would appreciate it. Not a big deal but disappointed non the less.

★★★★☆ 4.0 Josh Smith · Dec 2025

The filet o fish is very excellent! The whole store is much better than Wendy's. At least the employees here can communicate with you.. orders are usually correct, and I would know. I'm fat. I eat McDonald's.at least 4 times a day.

★☆☆☆☆ 1.0 gn842 · Dec 2025

2 years ago I read an article that McDonald's was having problems making ice cream milkshakes. I said well okay I'm sure they'll be on top of that like a duck on a June bug so I'll wait for a year or two and then go in and get a chocolate shake. I was very interested in this because I worked in McDonald's back in the late 1960s. They were very proud of their milkshakes and I had to watch a whole video explaining how there was tiny ice crystals to make it extra cold and delicious etc. well sure enough I walked into this McDonald's and ordered a chocolate shake and then nice young lady at the counter told me the machine was down. I went on to a discussion group and found out that's pretty normal. I am stunned that McDonald's cannot reliability produce what amounts to a flagship produ

★☆☆☆☆ 1.0 YeahImJosh · Dec 2025

I entered the drive-through at 4:20 PM on December 23rd 2015. Not to my surprise, the service was poor. I had opened my code to redeem a reward on my app. As soon as I drove up to the microphone, but was told to hang on a moment, but then 15 minutes later, they answered me and asked me if I had a code I gave it to them and the code expired. They didn’t wanna make it right they didn’t want to see my phone to show them that I redeemed the code. They had not taken accountability, but instead blamed that they were short staffed which as a customer I don’t really care about. That’s not my problem to worry about if they are short staffed or not. They didn’t want to make it right and they gave me a lot of attitude. Definitely do not recommend coming to this. McDonald’s unless you want poor commun

★★☆☆☆ 2.0 Lisa Sindoni · Oct 2025

I guess you get what you get when going to McDonald's, for the most part the service is lacking throughout the capital region. The meal is supposed to be quick and cheap but the employees are rude and most of the time put the order in wrong. Wait times seem to be high lately too which could be due to not having enough staff and or poor supervision and management. Fortunately for McDonald's they know people keep coming back because it's easy and low cost for busy days when you just need to feed kids.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.