McDonald's

Overall, the experience at this McDonald’s location is fairly good. The restaurant is clean, service is usually fast, and the staff are polite. Orders are typically prepared quickly and the food is generally fresh. The main and recurring issue is that special order details are often not followed. We frequently request sandwiches without pickles, without sauce, or without ketchup inside the sandwich, yet the items still arrive with those ingredients. This can be frustrating, especially for kids or for anyone with sensitivities. Aside from this issue, everything else is good in terms of cleanliness, speed, and food quality. Paying closer attention to order details would greatly improve the overall experience.

My experience was wonderful, everyone was nice and treated me with a smile. I had ordered a bun with no sesame seeds and it had seeds, the quarter pounder meet.....looked a little old. However it was a partial free item, so sometimes you have to expect the good with the bad!

This was by far the worst drive through encounter I ever had. So I pull in and the server get on the intercom "YEA, GO HEAD" , I was taken back like ain't no way,so I reply "What??!?.." they then repeat "GO HEAD" I didn't even respond just immediately went to the window so I can see and get the name of this RUDE and UNPROFESSIONAL person but instead I spoke with the two managers on sight and let them low the type of people they are hiring for a services position need to be re evaluated. Idk if it's mcdonals or Nobu. If you have people working drive through or cashier they need to know how to greet and take orders in a welcoming or at the LEAST decent way especially if customers are coming to break bread with the establishment. Anywho I'm leaving this post about the employee here and will

What good is it to go to the drive through if you have to go park then wait a long time? Then they didn't get my ONE item correctly. Is this because you are automated?

I ordered last night 12/2 at 10:43pm via Ubereats. When I got the order it was cold nowhere near temperature for holding according to Food Safety training they receive. I called store yesterday and no answer called today at 9:25am only for the young lady who answered to say no manager was in today and she hung up on me. I am taking this matter to the health department for violation of protocol for proper food preparation for your guests. As I look at the reviews I am seeing I am not the only one who has been getting cold food. We work hard to be able to have money and then to spend 19.94 only to get cold everything.