McDonald's

Don’t bother using the app at this McDonald’s, it won’t work. You can’t use rewards or get points through the app here. I used the app and paid for my food. Went to pick it up and they didn’t have it in their system. I didn’t have my wallet with me to pay for the meal twice and they said it was fine. Gave them my order two times and after waiting 25 min in drive through and making it to the last window they tell me they can’t give me my order because I didn’t have my wallet to pay twice. They would not manually take my card number. If they would have told me that initially I wouldn’t have been so mad that I waited so long and got to the last window for nothing. Manager and staff didn’t know what they are doing. If the app doesn’t work here they need to let people know.

I had placed a mobile order in the parking lot for curbside they never came out so we drove to the speaker to give them our mobile code and tell them nobody has brought out our food they said that the code has already been used . Then tried to charge us again when we had the receipt to show for , the manager is rude and disrespectful very unprofessional . When we got home to eat our sandwiches they were old , sloppy and disgusting. The burger looked like the patties have been sitting in the warmer since lunch time we purchased our food at 7:51 pm .

I came here last week after my sons high school sporting event to grab dinner for my family of 7. My order was over $55, per usual. They asked us to pull forward to the third window after we paid and went to pickup window. I paid at 7:40 at 8:10 i finally went in to see where our order was. According to staff they couldn't find it in the system. I went back and pulled my receipt and pointed to my van which had been sitting at third window the entire time. They then found my order on their screen and began apologizing and making my order. About 10 mins. Later they brought it to me at the cou ter and I said I wanted to check it before going back outside. We were missing fries in all 3 kids meals, 1 cheeseburger from a 2 cheeseburger meal, and an entire $5 meal deal meal. I informed them and

Folks were friendly, I ordered a quarter pounder meal, large fries and drink. Each one of those items is supposed to get Monopoly games pieces. I should have gotten 3, I got ZERO! But adding insult to injury, I got a back advertising the Monopoly game and prizes, come on Owners of this restaurant!! You can do better!

Yeah, the service is decent, they’re all trying their best, but the food sucks. Orders made wrong, the fries were wayyyy too salty(literally worked here and don’t know how they mess that up) stale nuggets, and the holiday pie wasn’t even warm. Pretty bad if you ask me, don’t even know why they get to stay open with a performance level this low. $30 wasted on a dinner no one could eat.