McDonald’s

Prairie Grove, AR · Fast food restaurant

Rating
2.1/5
★★☆☆☆ 2.1
Reviews
20
Rank in Prairie Grove
#16
of 21 restaurants
City Percentile
10%
rating percentile
Address
McDonald’s, 698 E Heritage Pkwy, Prairie Grove, AR 72753
Phone
(479) 400-1144
Website
www.mcdonalds.com/us/en-us/location/ar/prairie-grove/698-e-heritage-parkway/43353.html
Status
Open · Closes 12 AM

McDonald’s is a restaurant located in Prairie Grove, AR. It is one of 21 restaurants listed in Prairie Grove. Its 2.1-star rating is slightly below the Prairie Grove city average of 4.1 stars. It ranks #16 of 21 restaurants in Prairie Grove. There are 10 photos associated with this location.

Hours

Friday5 AM–

Customer Reviews

★★★★☆ 4.0 Toni · Dec 2025

Place is very clean but not welcoming. You have to order at the kiosk as the one register has a sign for “we will help those that need assistance” but nobody standing there. It was like a ghost town. We actually did not see an employee until they brought our food out. My nugget meal was great. They served my hub a Big Mac but forgot to put the cheese and pickles on it.

★☆☆☆☆ 1.0 I M · Mar 2026

Never thought I’d be putting a review on a fast food place, Cuz I never expect much outta fast food places, but this McDonald’s should not exist. The workers did not want to be there and were rude for absolutely no reason. They couldn’t even serve me French fries cuz they started closing everything down 45 min before closing time. On top of that they took forever to get my food out.

★☆☆☆☆ 1.0 Brooke Howard-Parker · Mar 2026

I have never seen a worse McDonald's in my life. They can't get an order correct, can't hand a complete order out the window, half the time the children who work there don't know the menu items (I have stumped them with the order of an Egg McMuffin), and they take far too long. FAR too long. It is quite clear that neither the workers nor the managers have ever worked fast food in their lives and, if they have, I can't imagine they kept their job long or the restaurant would lose customers. The only saving grace here is that the next nearest McDonald's is in Farmington (probably same franchise owners but vastly different experience) and most people don't care to make the drive unless they are on their way to work during the week. I have stopped even trying to go the PG one, but my husband j

★★★★★ 5.0 Michael Sotomayor · Dec 2025

3:20 am ordered dinner menu with large fries. Took about five minutes to wait at the drive thru lane. They gave me a basket of fresh French fries. That is unexpected service in a majority of McDonald’s out there (across USA because I travel) I appreciate the fries! Hope the standard stays the same at this location. Five stars!

★★★☆☆ 3.0 Jodi · Mar 2026

I often get a Frappe through the drive thru. I'd say about 50% of the time it is not blended thoroughly leaving chunks of ice which blocks the straw preventing me from getting a drink. It is absolutely aggravating. And not once has anyone ever offered me a napkin. I don't understand that a bit. Especially when part of the drink is on the cup. Also, not everyone is friendly. The ones who are I certainly appreciate. I will continue to frequent the establishment, hoping everything goes smoothly. Thank you.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.